Digital Health Operations Coordinator

MedGrocer; Manila; On-site; PHP 558,000 - 837,000; Full time

Benefits offered by this job

Performance incentives

Career progression

Growth opportunities

HMO coverage

Free medical consultations

Paid time off

Job summary

MedGrocer in Makati City is recruiting a Digital Health Coordinator to ensure smooth delivery of virtual care services, including Telehealth and ePharmacy logistics. You will coordinate with healthcare professionals and IT teams, manage escalations, and keep schedules and records current for a seamless patient experience.

The role focuses on monitoring dashboards, data collection for routine reports, and maintaining high-quality, compliant records of virtual consultations and patient data.

Qualifications

• Bachelor's degree in a related field.
• Strong organizational and project management skills.
• Proficient in data analysis and reporting.
• Knowledge in Google Workspace applications.
• Must work onsite in Makati City.

Responsibilities

• Manage and resolve routine escalations from stakeholders, directing complex issues to senior staff.
• Monitor service dashboards to track key performance indicators and assist in data collection for routine reports.
• Maintain accurate records of virtual consultations and patient-related data to ensure service quality and compliance.

Skills

Data analysis

Project management

Organizational skills

Google Workspace knowledge

Education

Bachelor's degree

Tools

Google Workspace

Job description

MedGrocer in Makati City is recruiting a Digital Health Coordinator to ensure smooth delivery of virtual care services, including Telehealth and ePharmacy logistics. You will coordinate with healthcare professionals and IT teams, manage escalations, and keep schedules and records current for a seamless patient experience.

The role focuses on monitoring dashboards, data collection for routine reports, and maintaining high-quality, compliant records of virtual consultations and patient data.