Digital Content Enablement Specialist

AvePoint, Inc.; Manila; Hybrid; PHP 520,000 - 780,000; Full time

Benefits offered by this job

HMO coverage from day 1 (plus 2 free 2

Group life insurance (upon regular化)

Wellness Reimbursement Program (upon ɦ

Job summary

AvePoint is seeking a Digital Client Enablement Specialist in Manila, Philippines to support Customer Success and Service Delivery by creating high-quality, customer-facing technical content. This role will build scalable enablement assets to help customers onboard faster, deploy confidently, and adopt the AvePoint Confidence Platform more effectively.

Key responsibilities include converting guides into consumable content, developing a video library, and collaborating across teams to drive

Qualifications

• 2–3 years of relevant experience in content creation or enablement across video, digital, and interactive platforms.
• Strong written and verbal communication skills.
• Ability to translate technical concepts into clear content.
• High English proficiency both written and oral.

Responsibilities

• Become an internal AvePoint product expert who can convert user guides and product marketing material into consumable customer facing content.
• Create and maintain a structured “How To” video library for the AvePoint Confidence Platform.
• Develop digital customer onboarding materials to support self-service deployment to accelerate time-to-value.
• Define and track success metrics for engagement and adoption of materials.
• Produce partner technical onboarding content to reduce reliance on live Solution Engineering sessions.
• Collaborate with Digital Customer Success on onboarding and adoption-focused content.
• Ensure content accuracy, version control, and alignment with product releases.

Skills

Content creation

Video content

Digital content

Strong communication

English proficiency

Job description

AvePoint is seeking a Digital Client Enablement Specialist in Manila, Philippines to support Customer Success and Service Delivery by creating high-quality, customer-facing technical content. This role will build scalable enablement assets to help customers onboard faster, deploy confidently, and adopt the AvePoint Confidence Platform more effectively.

Key responsibilities include converting guides into consumable content, developing a video library, and collaborating across teams to drive