Business Analyst

Vault Outsourcing OPC; Philippines; On-site; PHP 350,000 - 650,000; Full time

Job summary

Vault Outsourcing OPC is seeking a Business Analyst to gather, validate, and document detailed business requirements, helping identify opportunities for process improvements and smoother transitions. You will review and uplift processes, identify efficiency gains, translate technical jargon for the team, and oversee implementation and testing to ensure solutions meet business needs.

Collaborate with cross-functional teams, conduct post-implementation assessments, and support ongoing changes to

Qualifications

• Bachelor's degree in a relevant field such as Business Administration or Information Systems.
• CBAP, CBPP or PMP certifications are a plus.
• Experience analyzing and improving business processes.

Responsibilities

• Gather, validate, and document detailed business requirements.
• Review and uplift existing business processes; update procedures.
• Identify opportunities for efficiency and effectiveness improvements.
• Assess risks and benefits of proposed solutions for decision making.
• Translate complex technical information for the team.

Skills

Stakeholder engagement

Critical thinking

Team collaboration

Requirements elicitation

Documentation

Presentation skills

Time management

Power Query

SQL

Advanced Excel

Education

Bachelor's degree in Business Admin or Information Systems

Tools

Power Query

SQL

Excel

Job description

As a Business Analyst, you will play a crucial role in gathering, validating, and documenting business requirements. Your efforts will help identify opportunities for process improvements, simplify technical information, and support business transitions to ensure smooth and efficient operations.

Responsibilities:

• Gather, Validate, and Document Business Requirements: Collaborate with stakeholders to gather, validate, and document detailed business requirements.
• Review and Uplift Business Processes: Evaluate existing business processes, identify areas for improvement, and create or update procedures as necessary.
• Identify Process Improvements: Analyze current processes to identify opportunities for increased efficiency and effectiveness.
• Assess Risks and Benefits: Evaluate issues, risks, and benefits of existing and proposed solutions to inform decision-making.
• Simplify Technical Information: Translate complex technical jargon into easily understood information for the entire team.
• Implement and Test Solutions: Oversee the implementation and testing of solutions to ensure they meet business needs.
• Support Business Transition: Assist with business transitions by establishing changes and supporting the organization throughout the process.
• Conduct Post-Implementation Assessments: Perform assessments and surveys post-implementation to drive continuous improvement.
• Collaborate on Business Changes: Work closely with business and project teams to facilitate business changes.
• Foster Collaborative Relationships: Participate in cross-functional teams to promote a collaborative work environment.
• Engage in Continuous Improvement: Actively contribute to continuous improvement activities to enhance business processes, internal controls, and compliance.
• Adhere to Company Values: Ensure all actions align with the companys values, Code of Conduct, and relevant policies.
• Additional Responsibilities: Perform other tasks as directed within the scope of your role and responsibility level.

Qualifications:

• Preferred: Bachelors Degree in a relevant field such as Business Administration or Information Systems.
• Desirable Certifications:
  • Certified Business Analysis Professional (CBAP)
  • Certified Business Process Professional (CBPP)
  • Project Management Professional (PMP)

Competencies (Knowledge, Skills, and Behaviors):

• Effective stakeholder engagement with peers and senior stakeholders.
• Critical thinking and problem-solving skills.
• Ability to work collaboratively with teams to address business challenges.
• Strong skills in guiding conversations to determine requirements, scope, and risks.
• Excellent listening and communication abilities.
• Proficient in documentation and writing, including creating use cases, training documents, process maps, manuals, and business requirement documents.
• Confident presentation skills for presenting findings and recommendations to senior leaders and managing stakeholder meetings.
• Good time management skills with the ability to manage multiple tasks or projects simultaneously.
• Advanced proficiency in Power Query, SQL, and Advanced Excel.