Dialer Specialist | Local Bank Campaign

Support Services Group Philippines; Mandaluyong; On-site; PHP 201,000 - 312,000; Full time

Job summary

Support Services Group Philippines is seeking a Dialer Specialist to provide comprehensive administrative and operational support for daily team activities. The role focuses on documentation, reporting, data consolidation, and ensuring smooth day-to-day processes.

You will assist in preparing meeting materials, coordinating with internal teams, and maintaining accurate records while handling email correspondence with professionalism and confidentiality.

Responsibilities

• Manage and organize daily administrative tasks and requests.
• Prepare, update, and maintain reports, trackers, files, and other documentation.
• Consolidate and validate data from different sources.
• Monitor deadlines, action items, and follow-ups.
• Assist in preparing presentations, meeting materials, and minutes of meetings.
• Coordinate with internal teams regarding administrative requirements and requests.
• Maintain accurate records and ensure documents are properly filed.
• Support scheduling of meetings, activities, and team requirements.
• Process and monitor administrative requests, approvals, and other related documents.
• Assist in monitoring team attendance, schedules, staffing updates, or other operational trackers as needed.
• Handle email correspondence and provide timely responses or endorsements.
• Support other operational and administrative activities assigned by management.
• Ensure confidentiality and accuracy of information handled.

Job description

Dialer Specialist

Job Purpose:
Provide administrative and operational support to ensure smooth day-to-day team activities, accurate documentation, and timely completion of administrative requirements.

Key Responsibilities:

• Manage and organize daily administrative tasks and requests.
• Prepare, update, and maintain reports, trackers, files, and other documentation.
• Consolidate and validate data from different sources.
• Monitor deadlines, action items, and follow-ups.
• Assist in preparing presentations, meeting materials, and minutes of meetings.
• Coordinate with internal teams regarding administrative requirements and requests.
• Maintain accurate records and ensure documents are properly filed.
• Support scheduling of meetings, activities, and team requirements.
• Process and monitor administrative requests, approvals, and other related documents.
• Assist in monitoring team attendance, schedules, staffing updates, or other operational trackers as needed.
• Handle email correspondence and provide timely responses or endorsements.
• Support other operational and administrative activities assigned by management.
• Ensure confidentiality and accuracy of information handled.