Dialer Platform & CRM Data Specialist

Mass Markets; San Fernando; On-site; PHP 360,000 - 540,000; Full time

Job summary

Mass Markets, Inc. seeks a Dialer Administrator to monitor and optimize dialing platforms and related applications. You will collaborate with the Operations team to ensure on-time schedules and provide daily support, loading calling data into CRM systems.

The ideal candidate has 4+ years in a similar role, strong Excel skills, and a basic understanding of data principles; SQL knowledge is a plus. This role requires cross-department coordination and vendor liaison.

Qualifications

• 4+ years of experience in a similar role is required.
• Strong Excel skills are essential.
• Basic understanding of data principles is preferred.
• SQL knowledge is a plus.

Responsibilities

• Monitor and optimize dialing platforms and related applications.
• Collaborate with the Operations team to ensure on-time schedules.
• Provide daily support for dialing systems and related tools.
• Load calling data into CRM systems.
• Coordinate with vendors as needed.

Skills

Excel

4+ years experience in similar role

Data principles understanding

Tools

SQL

Job description

Mass Markets, Inc. is seeking a Dialer Administrator to monitor and optimize dialing platforms and related applications. You will work with the Operations team to ensure on-time schedules, provide daily support, and load calling data into CRM systems.
The ideal candidate has 4+ years in a similar role, strong Excel skills, and a basic understanding of data principles; SQL knowledge is a plus. This role requires collaboration across departments and some vendor coordination.