Developer

Strategic Staffing Solutions; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Strategic Staffing Solutions is seeking a ServiceNow Developer to design, configure, develop, and support ServiceNow solutions with emphasis on CMDB, Discovery, ITAM, ITSM, and related processes.

You will collaborate with architects, product owners, and stakeholders to deliver scalable platform capabilities, build integrations, and ensure data quality across the service delivery stack.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• 3+ years of ServiceNow development experience.
• Strong CMDB, Discovery, ITAM, and ITSM experience.
• Experience with REST and SOAP integrations.
• Azure fundamentals and Azure DevOps familiarity.

Responsibilities

• Develop and configure ServiceNow solutions supporting CMDB, Discovery, ITAM, and ITSM.
• Build workflows, automations, catalog items, and platform enhancements.
• Develop and support integrations using REST and SOAP.
• Configure Flow Designer, Service Catalog, business rules, client scripts, and UI policies.
• Participate in design, development, testing, deployment, and production support.
• Support CMDB data quality and discovery enhancements.
• Create technical documentation and transfer knowledge.
• Collaborate with architects and product teams for platform improvements.

Skills

ServiceNow development

Analytical skills

Troubleshooting

Team collaboration

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field

Tools

Flow Designer

Service Catalog

ATF

REST APIs

SOAP integrations

Azure DevOps

Job description

The ServiceNow Developer will design, configure, develop, and support ServiceNow solutions with a focus on CMDB, Discovery, IT Asset Management (ITAM), Service Mapping, and ITSM processes. This role will work closely with architects, product owners, and business stakeholders to deliver scalable and maintainable platform capabilities.

Responsibilities

• Develop and configure ServiceNow solutions supporting CMDB, Discovery, ITAM, and ITSM processes.
• Build workflows, automations, catalog items, and platform enhancements using ServiceNow development best practices.
• Develop and support integrations using REST APIs, web services, and integration frameworks.
• Configure Flow Designer, Service Catalog, business rules, client scripts, and UI policies.
• Participate in solution design, development, testing, deployment, and production support activities.
• Support CMDB data quality initiatives and discovery-related enhancements.
• Perform unit testing, defect resolution, and deployment activities across development environments.
• Collaborate with architects and product teams to implement platform improvements and new capabilities.
• Create technical documentation and support knowledge transfer activities.
• Contribute to continuous improvement of platform performance, reliability, and maintainability.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• 3+ years of ServiceNow development experience.
• Strong experience with CMDB, Discovery, ITAM, and ITSM modules.
• Experience with Flow Designer, Service Catalog development, and Automated Test Framework (ATF).
• Experience developing and supporting REST and SOAP integrations.
• Experience with API testing, deployment processes, and system integrations.
• Familiarity with Azure fundamentals and Azure DevOps.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience supporting enterprise-scale ServiceNow environments preferred.