Desktop Support Staff

H2 Software; Makati; On-site; PHP 223,200 - 279,000; Full time

Job summary

A technology support company based in Makati is seeking fresh graduates for an entry-level position in desktop support. Responsibilities include providing on-site and remote assistance to end-users and performing essential troubleshooting of IT equipment. Ideal candidates will possess good communication skills and be willing to work on shifting schedules, including weekends and holidays. This is a great opportunity for those starting their careers in IT in a supportive environment.

Qualifications

• Open to fresh graduates or candidates with up to 1 year of IT/desktop support experience.
• Willing to work in shifting schedules, including weekends and holidays.

Responsibilities

• Provide on-site and remote desktop support for end-users.
• Perform troubleshooting, installation, and configuration of IT equipment.
• Maintain documentation of issues and resolutions.

Skills

Good to excellent communication skills (verbal and written)

Education

Bachelor's degree or equivalent

Job description

On-site - Makati Fresh Graduate/Student Bachelor Full-time

Job Description

• Provide on‑site and remote desktop support for end‑users (hardware, software, and peripherals)
• Perform basic troubleshooting, installation, and configuration of IT equipment
• Handle service requests and elevate technical issues when necessary
• Maintain proper documentation of issues and resolutions
• Perform field work as required to support business operations
• Work on shifting schedules, including weekends and holidays depending on business needs

Qualifications

• Entry level; open to fresh graduates or candidates with up to 1 year of IT/desktop support experience
• Good to excellent communication skills (verbal and written)
• Willing to work in Makati, Taguig, or Pasig