Department Supervisor/Assistant (San Carlos)

KKV Supply Chain Corporation; San Carlos; On-site; PHP 335,000 - 614,000; Full time

Job summary

KKV Supply Chain Corporation in San Carlos, Philippines seeks a Department Supervisor/Assistant to drive store sales and ensure efficient store operations. You will monitor monthly targets, manage profit indicators, and coordinate with headquarters on performance improvements.

You will lead inventory control, staff training, display standards, customer service excellence, and safety compliance, while guiding rota shifts and recruiting efforts to build a capable store team.

Qualifications

• Bachelor's degree preferred; 3–5 years in store management in skincare & cosmetics.
• Strong data analysis abilities to track turnover, attrition, promotions, and related metrics.
• Excellent planning, statistics, workflow/standardization, product analysis and adjustment skills.
• Willing to relocate or travel to other stores and adapt to regional deployments.

Responsibilities

• Based on monthly targets from headquarters, manage store sales and profit indicators.
• Track performance and regularly conduct data analysis and improvements.
• Control costs and perform sensitive analysis of competing products.
• Manage store environment and safety before and after store operations and safeguard assets.
• Oversee inventory, daily stock checks, and product expiration management.
• Analyze store product data to plan improvements and increase sales.
• Inspect/display products according to standards; supervise display implementation and feedback.
• Lead training and service management of store staff; handle customer feedback and complaints to maintain brand image.
• Handle payment and tax work in the store; supervise payment security and store self-inspection.
• Formulate anti-theft measures and supervise implementation.
• Recruit, select, train, and retain store employees; ensure staffing and onboarding.
• Ensure staffing levels and build a store personnel pipeline with timely training on company standards.
• Systematically supervise work implementation, summarize timely, and provide optimization feedback.
• Deeply understand and promote the company’s information policy and corporate culture.

Skills

Data analysis

Store management

Retail operation

Staff training

Visual merchandising

Shift scheduling

Relocation willingness

Education

Bachelor's degree preferred

Job description

Department Supervisor/Assistant (San Carlos)

Based on the monthly target issued by the headquarters, manage the store sales and profit indicators.

Track the performance and regularly do data analysis and improvement

Control cost and maintain sensitive analysis of competing products

2. Store management:

Pay attention to the shopping environment and store safety before and after the store, and effectively manage the safety of store assets

3. Product management:

Responsible for inventory management such as daily inventory and product expiration date checking

Analyze store product data to plan improvements and increase sales

Inspect and manage the display of goods according to the display standards, supervise the implementation of store display work and feedback on problems

5. Training management:

Responsible for the training and ensure service management of store personnel, manage customer service feedback, and flexibly handle customer complaints to maintain brand image

Follow up and deal with the payment and tax work in the store

Supervise the security of the payment and self-inspection of the store

Formulate anti-theft measures to supervise the implementation of the store

Responsible for the selection, use, teaching and retention of store employees

Ensure the staffing of the store, and the construction of the store personnel echelon, timely training the company's standards and systems to the store staff

Supervise the implementation of the work, timely summary, feedback and optimization suggestions

8. Cultural management:

Deeply understand the company’s information policy

Promote and implement the company's corporate culture

Build a good store culture to achieve simplicity and efficiency

9. Recruitment and Training new retail staffs

Source, recruit and interview store staffs

Attend career fair and employer branding together with HR teams

Train new staffs, prepare new staff onboarding

Requirements:

1. Bachelor's degree is preferred/ more than 3-5 years of experience in store management in the retail industry (skincare & cosmetics) and new set up retail stores.

2. Strong data analysis ability, able to grasp the data contacted in the process of store management, including turnover-related data, attrition rate, turnover rate, promotion ratio, etc.

3. Strong overall planning ability, data statistics, induction, analysis and application ability, workflow and standard formulation ability, commodity analysis and adjustment ability, visual display ability and keen risk management awareness

4. Follow company regional deployment and identify with the company's corporate culture and values.

5. Willing to relocate or travel outstation to other stores

6. Able to work on rotating retail operation hour including weekend and public holiday

7. Able to work in rotating shifts

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following types of qualifications do you have?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Department Supervisor?
• Do you have a Bachelor Degree?

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