Department Supervisor/Assistant (SM La Union)

KKV Supply Chain Corporation; San Fernando; On-site; PHP 320,000 - 540,000; Full time

Job summary

KKV Supply Chain Corporation seeks a results-driven store manager to drive sales and profitability within its retail network. You will monitor monthly targets, perform data-driven improvements, and control costs while ensuring store safety and brand integrity.

The role includes inventory management, visual merchandising, and staff training to deliver excellent customer service. Responsibilities cover product display, supplier coordination, and adherence to corporate standards.

Qualifications

• Bachelor's degree preferred; 3–5 years experience in store management in retail cosmetics.
• Strong data analysis ability to interpret turnover, attrition, turnover rate, and promotion data.
• Excellent planning, data statistics, induction, analysis and application ability, workflow and standard formulation.
• Willing to relocate or travel to other stores.
• Able to work rotating shifts, including weekends and public holidays.

Responsibilities

• Based on monthly targets, manage store sales and profit indicators across HQ targets.
• Track performance and regularly perform data analysis and improvements.
• Control costs and maintain sensitive analysis of competing products.
• Ensure store safety and asset protection during and after store operations.
• Manage daily inventory and product expiration date checks.
• Analyze store product data to plan improvements and increase sales.
• Inspect and manage product displays per standards; supervise display implementation and address issues.
• Train and supervise store personnel; handle customer service feedback and complaints to protect brand image.
• Oversee payment and tax processes in-store; ensure security of payments and internal controls.
• Recruit, hire, train, and retain store staff; build staffing levels and onboard to company standards.
• Summarize work, provide feedback, and propose optimization actions for store operations.
• Promote company culture and values; understand and implement corporate information policy.
• Recruit and train new retail staff; participate in career fairs and employer branding with HR.

Skills

Data analysis

Turnover data

Planning & workflow

Visual display & standards

Risk management awareness

Education

Bachelor's degree preferred

Job description

Based on the monthly target issued by the headquarters, manage the store sales and profit indicators.

Track the performance and regularly do data analysis and improvement

Control cost and maintain sensitive analysis of competing products

2. Store management:

Pay attention to the shopping environment and store safety before and after the store, and effectively manage the safety of store assets

3. Product management:

Responsible for inventory management such as daily inventory and product expiration date checking

Analyze store product data to plan improvements and increase sales

Inspect and manage the display of goods according to the display standards, supervise the implementation of store display work and feedback on problems

5. Training management:

Responsible for the training and ensure service management of store personnel, manage customer service feedback, and flexibly handle customer complaints to maintain brand image

Follow up and deal with the payment and tax work in the store

Supervise the security of the payment and self-inspection of the store

Formulate anti-theft measures to supervise the implementation of the store

Responsible for the selection, use, teaching and retention of store employees

Ensure the staffing of the store, and the construction of the store personnel echelon, timely training the company's standards and systems to the store staff

Supervise the implementation of the work, timely summary, feedback and optimization suggestions

8. Cultural management:

Deeply understand the company’s information policy

Promote and implement the company's corporate culture

Build a good store culture to achieve simplicity and efficiency

9. Recruitment and Training new retail staffs

Source, recruit and interview store staffs

Attend career fair and employer branding together with HR teams

Train new staffs, prepare new staff onboarding

Requirements

• 1. Bachelor's degree is preferred/ more than 3-5 years of experience in store management in the retail industry (skincare & cosmetics) and new set up retail stores.
• 2. Strong data analysis ability, able to grasp the data contacted in the process of store management, including turnover-related data, attrition rate, turnover rate, promotion ratio, etc.
• 3. Strong overall planning ability, data statistics, induction, analysis and application ability, workflow and standard formulation ability, commodity analysis and adjustment ability, visual display ability and keen risk management awareness
• 4. Follow company regional deployment and identify with the company's corporate culture and values.
• 5. Willing to relocate or travel outstation to other stores
• 6. Able to work on rotating retail operation hour including weekend and public holiday
• 7. Able to work in rotating shifts