Store Manager - Robinsons Place La Union

RHD Daiso-Saizen, Inc.; San Fernando; On-site; PHP 360,000 - 540,000; Full time

Job summary

RHD Daiso-Saizen, Inc. is seeking a Store Manager in the Philippines to lead store operations, drive sales, and ensure high standards of merchandising and customer service.

The role requires at least 2 years of store management experience in a service-oriented environment and a four-year business degree. You will coordinate with Head Office and team members to optimize sales and operations.

Qualifications

• Graduate of any Four-Year Business Course or any related Course.
• Minimum of 2 Years Store Management Experience in a service-oriented Company either in Supervisory or Managerial Capacity.

Responsibilities

• Meets or surpasses the store's sales target.
• Ensures achievement of the store's target.
• Initiates projects and activities that generate or improve store sales.
• Practices excellent customer service to serve as a role model to subordinates.
• Attends to customer inquiries, feedback and complaints for immediate action.
• Coordinates with Head Office departments regarding business trends and needs of the store.
• Maximizes use of available resources (JDA/Server).
• Ensures proper display of merchandise based on standards and maintains optimal inventory levels.
• Maintains proper handling of merchandise to avoid shrinkage and pilferage; ensures receiving guidelines are followed.
• Implements promotional activities and evaluates their impact on store sales.
• Supervises and ensures training of direct reports and enforces company rules.
• Performs other functions as assigned by immediate superior.

Skills

Store management

Sales leadership

Customer service

Education

Four-Year Business Course

Tools

JDA/Server

Job description

JOB SUMMARY

Responsible for the achievement of the sales and target of the store including the proper maintenance of merchandise based on standards and ensures that quality products are displayed in the store at all times. Implements promotional activities and evaluates its impact to store sales, and initiates projects and activities that will help generate or improve sales of the store.

EDUCATION AND EXPERIENCE

• Graduate of any Four-Year Business Course or any related Course.
• Minimum of 2 Years Store Management Experience in a service-oriented Company either in Supervisory or Managerial Capacity

BUSINESS UNDERSTANDING

• Good knowledge and understanding of the operations and business trends. Comprehends the business competition and the effects on the business.

FUNCTIONS AND RESPONSIBILITIES

1. SALES

• Meets or surpasses the sales target of the store.
• Ensures the achievement of target of the store.
• Initiates projects and activities that will help generate or improve sales of the store.

2. CUSTOMER SERVICE

• Practices excellent customer service at all times to serve as role model to his subordinates.
• Ensures that customer service is properly implemented by both direct-hired employees and promo clerks in the department.
• Attends to customer inquiries/feedback and complaints for immediate action and solution.

3. BUSINESS ANALYSIS

• Coordinates with other departments in Head Office regarding business trends and other needs of the store that will help improve sales.
• Maximizes the use of available resources (JDA/Server)
• Researches to be updated with other business competitors.

4. MERCHANDISING

• Ensures proper display of merchandise based on standards.
• Ensures optimal inventory level of merchandise.
• Ensures that quality products are displayed in the store at all times,

5. OPERATIONS

• Maintains proper handling of merchandise to avoid shrinkage and pilferage.
• Ensures compliance with all receiving guidelines at all times.
• Ensures that security measures and control are in place at all times to avoid lost items and other related incidents.
• Ensures that quality products are displayed in the store at all times.
• Ensures that the store, both in the selling area and the stockrooms, observes good housekeeping at all times.
• Implements promotional activities and evaluates its impact to store sales.

6. PEOPLE MANAGEMENT

• Supervises and ensures the training of all direct reports.
• Ensures proper implementation of Employee Discipline and company rules to all direct reports.
• Acts as a role model in complying with company policies and ensures that staff comply with all policies and work requirements at all times.

7. OTHERS

• Prepares analysis and provides sound conclusions and recommendations to improve business.
• Sets the highest performance standards in the store.
• Reviews individual performance and identify training and development needs.
• Performs other functions as may be assigned by immediate superior from time to time.