Admin Assistant For A Dental Clinic

Dentaholics Dental Clinic; Makati; On-site; PHP 201,000 - 290,000; Full time

Job summary

Dentaholics Dental Clinic is seeking an organized Administrative Assistant to be the welcoming face and operational backbone of the practice. You will ensure smooth front-desk reception, accurate patient scheduling, and efficient administrative workflows to support exceptional patient care.

Responsibilities include welcoming patients, coordinating registrations and payments, managing calendars, and handling inquiries with calm, professional service.

Qualifications

• Experience in front-desk reception and patient intake.
• Familiarity with clinic management software and EHR systems.
• Strong time-management and attention to detail for patient flow.

Responsibilities

• Greet patients, manage registration forms, update records and collect payments.
• Manage calendar, confirm appointments and follow up on missed bookings; handle inquiries.
• Keep reception area tidy; manage calls/emails and coordinate with clinical team.

Skills

Front desk reception

Scheduling

Patient communication

Record keeping

Clinic software

EHR basics

Privacy and confidentiality

Team collaboration

Tools

Clinic management software

Messaging platforms

Spreadsheets

Office software

EHR platforms

Job description

About the role

We are looking for an organized, polished, and empathetic Administrative Assistant who acts as the primary welcoming face and operational backbone of our dental practice. The ideal candidate ensures smooth front-desk reception, precise patient scheduling, efficient administrative workflows, and exceptional patient care support.

Key responsibilities

• Greet patients upon arrival, manage registration forms, update records, and collect fees/payments

• Manage clinic calendars, confirm upcoming appointments, follow up on missed bookings, and handle walk-in inquiries

• Keep the reception/waiting area tidy and welcoming, monitor front-desk supplies, handle incoming calls/emails, and coordinate administrative tasks with the clinical team

• Handle patient inquiries, manage appointment requests, and resolve scheduling conflicts calmly and efficiently

• Maintain patient charts/intake forms and manage file handling with high attention to detail

• Use clinic management software, messaging platforms, spreadsheet tools, and standard office software

• Learn and use electronic health/dental record (EHR) systems and digital patient registration toolkits

About you

• Warm, professional, and empathetic communication style (both in-person and over the phone/messaging platforms)

• Strong proficiency in office management, file handling, basic recordkeeping, and managing patient charts/intake forms

• Excellent time-management skills with high attention to detail for tracking daily schedules, appointments, and patient flow

• Comfortable using clinic management software, messaging platforms, spreadsheet tools, and standard office software

• Quick learner for electronic health/dental record (EHR) systems and digital patient registration toolkits

• High level of discretion and commitment to maintaining patient confidentiality and privacy

• Punctual, reliable, and comfortable collaborating closely with dentists, hygienists, and dental assistants

• Prior healthcare or dental clinic experience is desirable

• Multilingual skills and proficiency in local languages and English is desirable