Dental Admin Assistant (ENG)

MedVirtual; Philippines; Remote; PHP 201,000 - 357,000; Full time

Job summary

MedVirtual is seeking a highly organized Dental Admin Assistant to support healthcare providers and ensure smooth operations in a medical office setting. You will handle data entry, appointment scheduling, records management, prescription refills, and insurance verification while maintaining strict patient confidentiality.

The ideal candidate has dental healthcare experience, strong English communication skills, and familiarity with dental EHR/EMR systems.

Qualifications

• Experience in the dental healthcare industry.
• Proficiency in English communication, written and verbal.
• Strong understanding of patient data confidentiality and HIPAA regulations.

Responsibilities

• Coordinate and schedule appointments for healthcare providers and patients.
• Maintain accurate and up-to-date medical records.
• Assist in coding procedures and diagnoses for billing purposes.
• Manage prescription refills and coordinate with pharmacies.
• Verify patient insurance coverage and eligibility for services.
• Input patient information into EHR/EMR systems accurately.

Skills

English communication

Customer service

Critical thinking

HIPAA compliance

Education

High school diploma or equivalent

Tools

Dental EHR/EMR systems

Job description

We are in search of a highly organized and detail-oriented Dental Admin Assistant to play a pivotal role in supporting healthcare providers and ensuring seamless operations within a medical office environment. The successful candidate will be adept at various administrative tasks, including data entry, appointment scheduling, records management, prescription refills, and patient insurance verification. Attention to detail, commitment to patient confidentiality, and adherence to HIPAA regulations are paramount for this role. The role involves coordinating appointments, maintaining medical records, assisting with billing and coding, managing prescriptions, and collaborating with a virtual team. The ideal candidate will have experience in the dental healthcare industry and be proficient in dental EHR and EMR systems.

Responsibilities

• Coordinate and schedule appointments for healthcare providers and patients.
• Facilitate communication between patients and healthcare providers.
• Maintain accurate and up-to-date medical records.
• Assist in coding procedures and diagnoses accurately for billing purposes.
• Manage prescription refills and coordinate with pharmacies.
• Engage in virtual team meetings and collaborate with colleagues.
• Input patient information into electronic health record systems accurately.
• Verify patient insurance coverage and eligibility for medical services.
• Assist in obtaining pre-authorizations for medical procedures.

Qualifications

• Proven experience in the dental healthcare industry.
• Proficiency in English communication, both written and verbal.
• Proficient in dental EHR and EMR systems.
• Strong customer service and critical thinking skills.
• Understanding of HIPAA regulations and the importance of patient data confidentiality.
• Strong problem-solving skills and ability to work with minimal supervision.
• Willingness to work in US time zones (PST, EST, CST).
• High school diploma or equivalent.