Dental Healthcare Virtual Assistant

Hello Rache; Philippines; Remote; PHP 165,000 - 331,000; Full time

Job summary

Hello Rache in the Philippines seeks aDental Healthcare Virtual Assistant to support US dentists and dental professionals. You will handle back-office and front-desk tasks, confirm appointments, manage charts, process prescriptions, verify insurance eligibility, perform pre-determinations, refer patients, and assist with medical billing.

The ideal candidate is a graduate of a dental health profession, fluent in English, and comfortable with virtual tools.

Qualifications

• You are a graduate of a dental health profession.
• Experience with U.S. dental insurances.
• Strong spoken and written English.
• Proficient with dental terminologies and practices.
• Attention to detail in written reports.
• Comfort with virtual technologies and quick learner.
• Internet speed at least 10 Mbps down and 3 Mbps up.
• Reliable computer hardware and software.
• Webcam and headset available.
• Able to work night shift (11pm-8am AZ time).
• RNs with dental office experience encouraged.
• Dental insurance verification experience encouraged.

Responsibilities

• Back-office Tasks
• Front Desk Tasks
• Appointment Confirmations
• Chart Management
• Prescription Refills
• Insurance Eligibility/Verifications
• Pre-Determinations
• Referrals
• Medical Billing

Skills

Dental degree

US dental insurances experience

English proficiency

Dental terminology knowledge

Attention to detail

Virtual/remote work aptitude

Tech readiness

Night shift capability

Dental insurance verification

Rapport building

Education

Dental health profession degree

Job description

We are a US-based company seeking medically trained staff based in the Philippines.

As a Dental Healthcare Virtual Assistant® (DHVA), you will work directly with our clients -- Dentists and dental professionals with different specialties based in the USA.

We help our clients improve workflow, save time, and remove the burden of in-room documentation. A DHVA can also help with back-office and administrative tasks.

Our goal is to help you succeed in this up-and-coming field of dental documentation and healthcare virtual assisting.

You will have the following responsibilities:

• Back-office Tasks
• Front Desk Tasks
• Appointment Confirmations
• Chart Management
• Prescription Refills
• Check Insurance Eligibility/Insurance Verifications
• Pre-Determinations
• Referrals
• Medical Billing

Requirements

You will be successful in this role if you have the following qualifications:

• You are a graduate of any dental health profession, and/or
• You have experience with U.S. dental insurances
• You can speak and write well in English
• You are proficient with dental terminologies and practicesYou can connect with a variety of people and build rapport
• You have good attention to detail especially in written reports
• You are comfortable with virtual technologies and can quickly learn.
• Internet speed must be at least 10mbps download and at least 3mbps upload.
• Have reliable computer hardware and software (will be verified by our tech team)
• Have a webcam and headset
• Able to work at night i.e 11pm-8am (8am - 5pm Arizona time)
• RNs with dental office work experience are encouraged to apply
• Candidates with dental insurance verification experience are encouraged to apply

Job Types: Permanent, Full-time