Delivery Operations Senior Analyst — Trade Promotions & PM

Freelio; Mandaluyong; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

Accenture is seeking a Delivery Operations Senior Analyst to support US Trade Promotions Management from Mandaluyong. Responsibilities include handling customer planning requests, resolving sales-related issues, and maintaining SLA metrics.

The role emphasizes continuous improvement and cross-functional collaboration with Manila operations. The candidate will utilize SAP TPM (PlanEx), High Radius, and JDA to optimize promotions and billing processes, while leveraging strong Excel and analytical

Qualifications

• 1+ year of experience in Trade Promotions or related area.
• Strong Excel and data analysis skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Execute Trade Promotions Management and Customer Planning Support from requests to delivery.
• Manage issues from the Sales team and determine escalation paths.
• Achieve SLA and lead metrics reporting for Sales Planning Support.
• Prepare monthly and quarterly updates for key customers.
• Identify and lead continuous improvement opportunities for Trade Promotions Management.

Skills

Excel

Analytical thinking

Communication skills

Prioritization

Multi-tasking

Tools

SAP TPM (PlanEx)

High Radius

JDA software

Job description

Accenture is seeking a Delivery Operations Senior Analyst to support US Trade Promotions Management from Mandaluyong. Responsibilities include handling customer planning requests, resolving sales-related issues, and maintaining SLA metrics.

The role emphasizes continuous improvement and cross-functional collaboration with Manila operations. The candidate will utilize SAP TPM (PlanEx), High Radius, and JDA to optimize promotions and billing processes, while leveraging strong Excel and analytical