Delivery Operations Lead – Senior Associate Manager

Freelio; Quezon City; On-site; PHP 1,200,000 - 1,700,000; Full time

Job summary

Accenture is seeking a Delivery Operations Associate Manager in Quezon City for the Return to Office setup. This role requires interpreting business objectives and executing operational practices, guiding daily operations, and serving as the SME for senior clients.

Responsibilities include data entry, process/system expertise, and ensuring client obligations are met per agreements. Morning shifts with rotating rest days support a dynamic delivery environment at the Quezon Cyberpark site.

Qualifications

• At least 7–8 years of experience in Service Delivery.
• At least 5 years of supervisory experience.
• Standard Associate Manager profile is required.

Responsibilities

• Perform data entry or other client-related tasks as needed.
• Make decisions about daily operations, including work assignments and scheduling.
• Ensure client responsibilities are met according to agreements.
• Act as a subject matter expert and point of contact for senior clients.

Skills

Associate Manager profile

Service Delivery experience

Supervisory experience

Job description

Accenture is seeking a Delivery Operations Associate Manager in Quezon City for the Return to Office setup. This role requires interpreting business objectives and executing operational practices, guiding daily operations, and serving as the SME for senior clients.

Responsibilities include data entry, process/system expertise, and ensuring client obligations are met per agreements. Morning shifts with rotating rest days support a dynamic delivery environment at the Quezon Cyberpark site.