DE033874-Delivery Operations Assoc Manager

Freelio; Quezon City; On-site; PHP 1,200,000 - 1,700,000; Full time

Job summary

Accenture is seeking a Delivery Operations Associate Manager in Quezon City for the Return to Office setup. This role requires interpreting business objectives and executing operational practices, guiding daily operations, and serving as the SME for senior clients.

Responsibilities include data entry, process/system expertise, and ensuring client obligations are met per agreements. Morning shifts with rotating rest days support a dynamic delivery environment at the Quezon Cyberpark site.

Qualifications

• At least 7–8 years of experience in Service Delivery.
• At least 5 years of supervisory experience.
• Standard Associate Manager profile is required.

Responsibilities

• Perform data entry or other client-related tasks as needed.
• Make decisions about daily operations, including work assignments and scheduling.
• Ensure client responsibilities are met according to agreements.
• Act as a subject matter expert and point of contact for senior clients.

Skills

Associate Manager profile

Service Delivery experience

Supervisory experience

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---POSITION TITLE: Delivery Operations Assoc ManagerWORK SETUP: Return to OfficeOVERALL PURPOSE:Interpret business objectives and execute operational practices. Review incoming work for clarity and provide clear directions.RESPONSIBILITIES:• Perform data entry or other client-related tasks as needed.• Demonstrate expert knowledge of processes and systems.• Make decisions about daily operations, including work assignments and scheduling.• Ensure client responsibilities are met according to agreements.• Act as a subject matter expert and point of contact for senior clients.OTHERS:Project Shift Schedule: Morning ShiftProject Rest Day: RotationProject/Team Location: Quezon Cyberpark Tower 3SKILL AND QUALIFICATIONS:• Standard Associate Manager profile• At least 7 to 8 years of relevant experience in Service Delivery• At least 5 years of supervisory experienceAbout AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.