Delivery Lead - Associate Director, Client Delivery

8003 Accenture Inc Company; Taguig; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Accenture is seeking a Delivery Lead Assoc Director in Taguig to support sales opportunities and drive delivery of solutions, leveraging Accenture’s full capabilities and building client relationships with the Client Account Leadership team.

The role leads service delivery strategy across client portfolios, addresses performance issues, and implements continuous improvement to meet project targets and SLA commitments.

Qualifications

• 8–12 years of relevant work experience in RTR.
• 5–10 years of supervisory experience.

Responsibilities

• Support sales opportunities and delivery of the solution by leveraging Accenture’s capabilities.
• Lead the service delivery strategy across one or more client portfolios and ensure SLA commitments.
• Manage people’s engagement, recruiting and staffing to optimize delivery targets.
• Set priorities and tasks with weekly to bi-weekly direction from supervision.
• Involved in risk mitigation decisions for multi-team delivery.
• Understand consequences of mistakes and escalation paths when required.

Skills

RTR experience

Supervisory experience

Client relationship management

Job description

Accenture is seeking a Delivery Lead Assoc Director in Taguig to support sales opportunities and drive delivery of solutions, leveraging Accenture’s full capabilities and building client relationships with the Client Account Leadership team.

The role leads service delivery strategy across client portfolios, addresses performance issues, and implements continuous improvement to meet project targets and SLA commitments.