Delegate Experience & Engagement Lead

CollegeSearch; Hinoba-an; On-site; PHP 201,000 - 312,000; Full time

Job summary

CollegeSearch is seeking an organized, energetic delegate coordinator to support planning and execution of events, conferences, and corporate gatherings.

You will coordinate with delegates, speakers, clients, vendors, and internal teams to ensure a smooth experience from registration through completion. The role requires timely communication, attention to detail, and willingness to travel as needed.

Qualifications

• Strong organizational and multitasking abilities with attention to detail.
• Excellent interpersonal and written/verbal communication skills.
• Ability to work under pressure and maintain professionalism during events.

Responsibilities

• Coordinate delegate registration, confirmations, invitations, and attendance tracking.
• Act as the primary point of contact for delegates before, during, and after events.
• Maintain accurate delegate databases, contact details, and event records.
• Coordinate travel, accommodation, transportation, and other delegate requirements when applicable.
• Support the preparation of delegate kits, badges, welcome materials, and event documentation.
• Coordinate with speakers, VIP guests, clients, vendors, and internal teams to manage event requirements.
• Assist with event check-in, registration desks, seating arrangements, and on-ground delegate management.
• Monitor event schedules and ensure delegates are guided to the appropriate sessions, meetings, or activities.
• Support the team in resolving last-minute delegate issues and on-ground challenges.
• Follow up with delegates for confirmations, feedback, and post-event requirements.
• Prepare basic reports related to registrations, attendance, participation, and delegate feedback.
• Ensure a high-quality delegate experience and maintain professional communication throughout the event lifecycle.
• Be available to travel and work flexible hours, including weekends or extended hours, during events when required.
• Handle delegate queries through phone, email, and other communication channels.

Job description

CollegeSearch is seeking an organized, energetic delegate coordinator to support planning and execution of events, conferences, and corporate gatherings.

You will coordinate with delegates, speakers, clients, vendors, and internal teams to ensure a smooth experience from registration through completion. The role requires timely communication, attention to detail, and willingness to travel as needed.