DE033807-HR Service Delivery Sr Manager

Accenture; Taguig; Hybrid; PHP 2,400,000 - 3,200,000; Full time

Job summary

Accenture in Taguig, Philippines, is hiring an HR Service Delivery Sr Manager to lead global payroll delivery across in-house and outsource countries in a hybrid setup. The role focuses on end-to-end payroll operations, data integrity, and regulatory compliance for about 75K payslips monthly.

The ideal candidate has 12+ years in payroll, hands-on SAP and Workday experience, and prior global team leadership (50+ people). ADP or Oracle exposure is a plus.

Qualifications

• Hands-on, end-to-end payroll processing experience including salary runs, tax computations, and statutory benefits.
• Experience leading or supervising a payroll team.
• SAP experience as a working tool within payroll execution.
• Global payroll experience is preferred.

Responsibilities

• Incumbent will be responsible for Global Payroll delivery across In house and Outsource Countries.
• There are overall 17 countries that are under scope with approx. 30 Pay runs.
• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips monthly.
• Role will be managing Pre payroll, Gross to net and external vendor partners
• Incumbent need to have a solid understanding of Data management, Payroll Controls, corresponding Payroll failure points, and Ops rigor.

Skills

Payroll processing

SAP

Workday

Team leadership

Global payroll

Tools

ADP

Oracle

Job description

Job Description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE

POSITION TITLE: HR Service Delivery Sr Manager

WORK SETUP: Hybrid

OVERALL PURPOSE: Incumbent will be responsible for Global Payroll delivery across In house and Outsource Countries.

RESPONSIBILITIES

• Incumbent will be responsible for Global Payroll delivery across In house and Outsource Countries.
• There are overall 17 countries that are under scope with approx. 30 Pay runs.
• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips monthly.
• Role will be managing Pre payroll, Gross to net and external vendor partners
• Incumbent need to have a solid understanding of Data management, Payroll Controls, corresponding Payroll failure points, and Ops rigor.
• Should have managed a team of 50+ with multiple geographies (preferably ANZ).
• Should have a good understanding of STP, Superannuation, Tax Remittances and other Regulatory requirements.
• Should have worked hands on SAP, Workday, though in the current role team will manage the same, but incumbent needs to have systems knowledge.

OTHERS:

Project Shift Schedule: Morning Shift

Project Rest Day: Weekends Off

Project/Team Location: Taguig, Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS

Minimum Requirements

• At least 12+ years of relevant experience
• Hands‑on, end‑to‑end payroll processing experience (salary runs, tax computation, statutory benefits)
• Experience leading or supervising a payroll team
• SAP experience as a working tool within payroll execution
• Global experience is preferred only

Core Competencies

• Strong functional depth in payroll — able to clearly articulate processes, not just exposure
• Solid grasp of payroll compliance: tax submissions, statutory contributions (e.g., SSS, Pag-IBIG, BIR)
• Experienced in payroll controls, audits, and timeline management
• Comfortable coordinating with stakeholders and cross-functional teams
• Proficient in MS Excel; strong analytical and communication skills

Payroll Profile Flexibilities

• Agreed to broaden screening criteria and consider transferable experience such as remittances, payroll accounting, reconciliation, compensation & benefits, HR operations, and payroll systems (ADP/Oracle).
• Leadership capability (people management, team size managed, and scope of responsibility) will be validated during interviews.
• Recent payroll experience and payroll leadership backgrounds remain preferred.
• Employment gaps can be considered if recruitment validates and documents the explanation before interviews.
• Candidates with transferable payroll‑related experience may proceed to interviews.
• ADP and other payroll system experience may be considered even without SAP experience.
• Leadership readiness will be assessed during interviews.
• Strong candidates with explainable employment gaps may still be considered.
• Project to adopt a more lenient interview approach to broaden the pool of viable candidates

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.