DE033807-HR Service Delivery Sr Manager

8003 Accenture Inc Company; Taguig; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Hybrid work setup

On-site in Taguig

Job summary

Accenture Philippines is seeking an HR Service Delivery Sr Manager to oversee global payroll delivery across in-house and outsourced countries from Taguig, in a hybrid setup. This role leads a large payroll team and coordinates pre-payroll, tax remittances, and compliance across 17 countries and ~75K payslips monthly.

Ideal candidates have 12+ years of payroll experience, hands-on SAP and Workday, and strong data management, controls, and stakeholder collaboration.

Qualifications

• 12+ years of relevant payroll experience.
• Experience leading or supervising a payroll team.
• Hands-on SAP and Workday experience.

Responsibilities

• Manage global payroll delivery across in house and outsource countries.
• There are 17 countries under scope with approx. 30 pay runs.
• Lead a team of ~150 resources servicing ~75K payslips monthly.
• Oversee pre payroll, gross to net and external vendor partners.
• Ensure data management, payroll controls, and compliance.

Skills

Payroll processing

Leadership

Excel

Global payroll

Stakeholder management

Tools

SAP

Workday

ADP

Oracle Payroll

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: HR Service Delivery Sr Manager

WORK SETUP: Hybrid

OVERALL PURPOSE: Incumbent will be responsible for Global Payroll delivery across In house and Outsource Countries.

RESPONSIBILITIES:

• Incumbent will be responsible for Global Payroll delivery across In house and Outsource Countries.
• There are overall 17 countries that are under scope with approx. 30 Pay runs.
• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips monthly.
• Role will be managing Pre payroll, Gross to net and external vendor partners
• Incumbent need to have a solid understanding of Data management, Payroll Controls, corresponding Payroll failure points, and Ops rigor.
• Should have managed a team of 50+ with multiple geographies (preferably ANZ).
• Should have a good understanding of STP, Superannuation, Tax Remittances and other Regulatory requirements.
• Should have worked hands on SAP, Workday, though in the current role team will manage the same, but incumbent needs to have systems knowledge.

OTHERS:

Project Shift Schedule: Morning Shift Project Rest Day: Weekends Off Project/Team Location: Taguig, Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS:

Minimum Requirements

• At least 12+ years of relevant experience
• Hands-on, end-to-end payroll processing experience (salary runs, tax computation, statutory benefits)
• Experience leading or supervising a payroll team
• SAP experience as a working tool within payroll execution
• Global experience is preferred only

Core Competencies

• Strong functional depth in payroll — able to clearly articulate processes, not just exposure
• Solid grasp of payroll compliance: tax submissions, statutory contributions (e.g., SSS, Pag-IBIG, BIR)
• Experienced in payroll controls, audits, and timeline management
• Comfortable coordinating with stakeholders and cross-functional teams
• Proficient in MS Excel; strong analytical and communication skills

Payroll Profile Flexibilities

• Agreed to broaden screening criteria and consider transferable experience such as remittances, payroll accounting, reconciliation, compensation & benefits, HR operations, and payroll systems (ADP/Oracle).
• Leadership capability (people management, team size managed, and scope of responsibility) will be validated during interviews.
• Recent payroll experience and payroll leadership backgrounds remain preferred.
• Employment gaps can be considered if recruitment validates and documents the explanation before interviews.
• Candidates with transferable payroll-related experience may proceed to interviews.
• ADP and other payroll system experience may be considered even without SAP experience.
• Leadership readiness will be assessed during interviews.
• Strong candidates with explainable employment gaps may still be considered.
• Project to adopt a more lenient interview approach to broaden the pool of viable candidates

#LI-PH

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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