DE033807-HR Service Delivery Sr Manager

Accenture PLC; Taguig; Hybrid; PHP 2,000,000 - 3,500,000; Full time

Job summary

Accenture PLC in Taguig is seeking a seasoned HR Service Delivery Sr Manager to lead Global Payroll delivery across in-house and outsourced countries. You will oversee 17 countries, about 30 pay runs, and a payroll team delivering around 75K pay slips monthly.

The role requires hands-on SAP and Workday knowledge, strong data controls, compliance with tax and statutory requirements, and collaboration with cross-functional stakeholders to ensure smooth end-to-end payroll operations.

Qualifications

• 12+ years of relevant experience.
• Hands-on, end-to-end payroll processing experience (salary runs, tax computation, statutory benefits).
• Experience leading or supervising a payroll team.
• Global payroll experience preferred.

Responsibilities

• Global Payroll delivery across in-house and outsource countries.
• Manage ~17 countries and ~30 pay runs.
• Oversee payroll service delivery and compliance for ~75K payslips monthly.
• Lead Pre payroll, gross-to-net, and external vendor partners.
• Ensure data management, payroll controls, and regulatory compliance.

Tools

SAP

Workday

Job description

POSITION TITLE: HR Service Delivery Sr Manager

WORK SETUP: Hybrid

OVERALL PURPOSE

Incumbent will be responsible for Global Payroll delivery across In house and Outsource Countries.

RESPONSIBILITIES

• Incumbent will be responsible for Global Payroll delivery across In house and Outsource Countries.
• There are overall 17 countries that are under scope with approx. 30 Pay runs.
• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips monthly.
• Role will be managing Pre payroll, Gross to net and external vendor partners
• Incumbent need to have a solid understanding of Data management, Payroll Controls, corresponding Payroll failure points, and Ops rigor.
• Should have managed a team of 50+ with multiple geographies (preferably ANZ).
• Should have a good understanding of STP, Superannuation, Tax Remittances and other Regulatory requirements.
• Should have worked hands on SAP, Workday, though in the current role team will manage the same, but incumbent needs to have systems knowledge.

OTHERS

• Project Shift Schedule: Morning Shift
• Project Rest Day: Weekends Off
• Project/Team Location: Taguig, Uptown Bonifacio Tower 3

#LI-PH

SKILL AND QUALIFICATIONS

Minimum Requirements

• At least 12+ years of relevant experience
• Hands‑on, end‑to‑end payroll processing experience (salary runs, tax computation, statutory benefits)
• Experience leading or supervising a payroll team
• SAP experience as a working tool within payroll execution
• Global experience is preferred only

Core Competencies

• Strong functional depth in payroll — able to clearly articulate processes, not just exposure
• Solid grasp of payroll compliance: tax submissions, statutory contributions (e.g., SSS, Pag-IBIG, BIR)
• Experienced in payroll controls, audits, and timeline management
• Comfortable coordinating with stakeholders and cross‑functional teams
• Proficient in MS Excel; strong analytical and communication skills

Payroll Profile Flexibilities

• Agreed to broaden screening criteria and consider transferable experience such as remittances, payroll accounting, reconciliation, compensation & benefits, HR operations, and payroll systems (ADP/Oracle).
• Leadership capability (people management, team size managed, and scope of responsibility) will be validated during interviews.
• Recent payroll experience and payroll leadership backgrounds remain preferred.
• Employment gaps can be considered if recruitment validates and documents the explanation before interviews.
• Candidates with transferable payroll-related experience may proceed to interviews.
• ADP and other payroll system experience may be considered even without SAP experience.
• Leadership readiness will be assessed during interviews.
• Strong candidates with explainable employment gaps may still be considered.
• Project to adopt a more lenient interview approach to broaden the pool of viable candidates

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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