DE033807-HR Service Delivery Sr Manager

Accenture in the Philippines; Taguig; Hybrid; PHP 2,200,000 - 4,200,000; Full time

Job summary

Accenture in the Philippines is seeking a Senior Manager to lead HR Service Delivery for Global Payroll, operating in a hybrid work setup. You will drive payroll across in-house and outsource partners, ensuring compliance and data integrity across multiple geographies.

The role requires extensive payroll leadership experience, SAP/Workday proficiency, and the ability to manage a large, multi-country payroll operation with tight SLAs.

Qualifications

• At least 12+ years of relevant experience.
• Hands-on, end-to-end payroll processing experience.
• Experience leading or supervising a payroll team.
• SAP experience as a working tool within payroll execution.
• Global experience is preferred only.

Responsibilities

• Responsible for Global Payroll delivery across in house and Outsource Countries.
• Manage a team of approx. 150 resources servicing approx. 75K pay slips monthly.
• Oversee pre payroll, gross to net and external vendor partners.
• Solid understanding of Data management, Payroll Controls, corresponding Payroll failure points, and Ops rigor.
• Coordinate with stakeholders and cross-functional teams.
• There are overall 17 countries that are under scope with approx. 30 Pay runs.

Skills

Payroll processing

Team leadership

SAP experience

Workday experience

Global payroll

MS Excel

Data management

Tax compliance

Tools

SAP

Workday

ADP/Oracle

Job description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: HR Service Delivery Sr Manager WORK SETUP: Hybrid OVERALL PURPOSE: Incumbent will be responsible for Global Payroll delivery across In house and Outsource Countries. RESPONSIBILITIES:

• Incumbent will be responsible for Global Payroll delivery across In house and Outsource Countries.
• There are overall 17 countries that are under scope with approx. 30 Pay runs.
• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. 75K pay slips monthly.
• Role will be managing Pre payroll, Gross to net and external vendor partners
• Incumbent need to have a solid understanding of Data management, Payroll Controls, corresponding Payroll failure points, and Ops rigor.
• Should have managed a team of 50+ with multiple geographies (preferably ANZ).
• Should have a good understanding of STP, Superannuation, Tax Remittances and other Regulatory requirements.
• Should have worked hands on SAP, Workday, though in the current role team will manage the same, but incumbent needs to have systems knowledge. OTHERS: Project Shift Schedule: Morning Shift Project Rest Day: Weekends Off Project/Team Location: Taguig, Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS:

• At least 12+ years of relevant experience
• Hands-on, end-to-end payroll processing experience (salary runs, tax computation, statutory benefits)
• Experience leading or supervising a payroll team
• SAP experience as a working tool within payroll execution
• Global experience is preferred only

Core Competencies

• Strong functional depth in payroll — able to clearly articulate processes, not just exposure
• Solid grasp of payroll compliance: tax submissions, statutory contributions (e.g., SSS, Pag-IBIG, BIR)
• Experienced in payroll controls, audits, and timeline management
• Comfortable coordinating with stakeholders and cross-functional teams
• Proficient in MS Excel; strong analytical and communication skills

Payroll Profile Flexibilities

• Agreed to broaden screening criteria and consider transferable experience such as remittances, payroll accounting, reconciliation, compensation & benefits, HR operations, and payroll systems (ADP/Oracle).
• Leadership capability (people management, team size managed, and scope of responsibility) will be validated during interviews.
• Recent payroll experience and payroll leadership backgrounds remain preferred.
• Employment gaps can be considered if recruitment validates and documents the explanation before interviews.
• Candidates with transferable payroll-related experience may proceed to interviews.
• ADP and other payroll system experience may be considered even without SAP experience.
• Leadership readiness will be assessed during interviews.
• Strong candidates with explainable employment gaps may still be considered.
• Project to adopt a more lenient interview approach to broaden the pool of viable candidates