Data Validation Officer (8 months)

PERSOL; Santo Niño 1st; On-site; PHP 1,374,000 - 2,061,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a proactive, detail-oriented individual to support survey operations and data validation. The role involves engaging respondents, verifying information, and ensuring data quality. Duty hours are 8:30am–6:00pm, Monday to Friday, at the Novena location.

The contract runs from immediate to June 2027, with duties including data entry, validation, respondent outreach, and documentation. Prior customer service and administrative experience is preferred.

Qualifications

• Diploma with good numerical skills and attention to detail.
• Minimum 1 year of customer service or administrative experience.
• Proficient in MS Office and quick to learn new systems.
• Strong communication and interpersonal abilities.

Responsibilities

• Perform data entry and maintain accurate case records and status updates.
• Conduct data validation on completed survey cases.
• Contact respondents to verify and clarify survey information.
• Review completed surveys for data accuracy and completeness.
• Provide professional support to respondents on survey-related matters.
• Support administrative and coordination activities for survey operations.
• Respond to enquiries in a professional, service-oriented manner.
• Meet productivity and quality KPIs.

Skills

Data entry

Customer service

Microsoft Office

Attention to detail

Education

Diploma (any discipline)

Job description

Contract Period: Immediate to June 2027

Working Days: Monday to Friday

Working Hours: 8:30am to 6:00pm

Location: Novena

We are looking for a proactive and detail-oriented individual to support survey operations and data validation activities. This role involves engaging respondents, verifying survey information, and ensuring the accuracy and quality of collected data.

Key Responsibilities

• Perform data entry and maintain accurate case records and status updates.

• Conduct data validation on completed survey cases.

• Contact respondents to verify and clarify survey information.

• Review completed surveys to ensure data accuracy, completeness and reliability.

• Provide professional and efficient support to respondents on survey-related matters.

• Support administrative and coordination activities for survey operations.

• Respond to enquiries in a professional and service-oriented manner.

• Meet assigned productivity and quality KPIs.

Requirements

• Singapore Citizen.

• Diploma in any discipline.

• Minimum 1 year of customer service and administrative experience.

• Strong communication and interpersonal skills.

• Comfortable making outbound calls and interacting with respondents.

• Proficient in Microsoft Office applications and able to learn new systems quickly.

• Meticulous, organised and customer-focused.

• Able to work independently in a fast-paced environment.

• Required to attend and pass training and assessment on the first week of work

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394