Data Operations Specialist — CRM & Data Quality

Vector Solutions; Pasig; On-site; PHP 360,000 - 600,000; Full time

Job summary

Vector Solutions is seeking a Data Operations Specialist to perform day-to-day CRM data acquisition, enrichment, validation, and cleansing. The role involves manual tasks initially with growth toward automation, ensuring data quality for leads, contacts, and accounts.

The candidate should be detail-oriented, process-driven, and able to support both foundational and evolving data operations capabilities. Night shift alignment (5:00 pm – 2:00 am PST) is required.

Qualifications

• Experience performing tactical data tasks such as cleansing, enrichment, imports, audits, or reporting.
• Bachelor's degree in Business Administration, Data Management, Information Systems, Marketing, or related field.
• Exposure to data governance frameworks and quality management practices.
• Strong attention to detail with a methodical approach to execution.
• Technical proficiency with CRM systems (Salesforce preferred) and data management tools.

Responsibilities

• Execute daily and weekly workflows that bring new leads, contacts, and accounts into Salesforce from internal and external sources.
• Verify incoming data for completeness and readiness, ensuring new records meet minimum viable data requirements.
• Support manual import processes while contributing to future-state automation design.
• Append missing fields using third-party tools and internal sources.
• Validate email addresses and phone numbers using verification tools.
• Conduct ongoing updates to maintain current contact and account information.
• Perform deduplication of leads, contacts, and accounts using defined logic.
• Flag and quarantine records that do not meet quality levels for review.
• Support account hierarchy management to maintain clean parent-subsidiary relationships.
• Monitor and prevent contact decay by identifying outdated information.
• Execute routine data cleansing, record updates, and quality checks.
• Build and maintain reports and dashboards showing data quality and pipeline health.
• Participate in testing and rollout of automation initiatives.

Skills

CRM data tasks

Data cleansing

Data enrichment

Deduplication

Attention to detail

Cross-team collaboration

Analytical thinking

Education

Bachelor's degree in Business Administration

Data Management

Information Systems

Marketing

Tools

Salesforce

Data management tools

Validation tools

Job description

Vector Solutions is seeking a Data Operations Specialist to perform day-to-day CRM data acquisition, enrichment, validation, and cleansing. The role involves manual tasks initially with growth toward automation, ensuring data quality for leads, contacts, and accounts.

The candidate should be detail-oriented, process-driven, and able to support both foundational and evolving data operations capabilities. Night shift alignment (5:00 pm – 2:00 am PST) is required.