Data Labelling/Ai Trainer

Pitakamo It Solutions And Marketing Corp.; Batan; On-site; PHP 223,000 - 379,000; Full time

Job summary

Pitakamo It Solutions And Marketing Corp. is seeking a POS Trainer to deliver comprehensive training for cashiers across branch locations on the company’s POS system.

You will conduct orientation, demonstrate login and transaction workflows, process payments, and ensure end-of-day procedures are understood. The trainer will monitor progress, update training materials, and coordinate schedules with Operations to ensure consistent POS security and cash handling.

Qualifications

• Good knowledge of POS systems and basic computer operations.
• Excellent communication and presentation abilities.
• Patience to train employees with varying levels of technical knowledge.
• Strong problem-solving and troubleshooting skills.
• Detail-oriented with careful handling of transactions and reports.
• Good documentation and organizational skills.
• Willingness to travel to branches as needed.

Responsibilities

• Conduct POS training and orientation for new employees and branch staff.
• Demonstrate POS use: login, product search, sales, discounts, and payments.
• Coach and assess trainees; monitor performance and training completion.
• Maintain training materials and provide reports to Management.
• Coordinate training schedules with Operations team and branch supervisors.
• Ensure cash handling and POS security procedures are followed.
• Assist branches with POS-related issues and escalate technical problems.
• Travel to branches when required.

Skills

POS systems knowledge

Communication

Presentation

Training & Coaching

Troubleshooting

Documentation & Organization

Travel

Job description

The POS Trainer is responsible for training new and existing cashier of franchise on the proper use and operation of the company's Point-of-Sale (POS) system. The Trainer ensures that employees understand POS procedures, can perform transactions accurately, and follow company policies and operational standards.

Responsibilities

Conduct POS training and orientation for new employees and branch staff. Demonstrate the proper use of the POS system, including:

• - Login and user access
• - Product search and selection
• - Sales transactions
• - Discounts and promotions
• - Payment processing
• - Returns, refunds, and cancellations
• - End-of-day procedures
• - Printing and reviewing receipts/reports

Provide hands-on training and allow trainees to practice actual POS transactions. Explain POS procedures clearly and ensure that trainees understand each step. Conduct practical assessments to evaluate the trainee's ability to use the POS correctly. Monitor and document trainee performance, attendance, and training completion. Provide coaching and additional training to employees who need improvement. Assist branches in resolving basic POS-related concerns and elevate technical issues to the appropriate team when necessary. Ensure that employees follow proper procedures for cash handling, transaction recording, and POS security. Coordinate with the Operations Team and branch supervisors regarding POS training schedules and employee readiness. Maintain updated POS training materials, guides, and procedures. Provide regular feedback and training reports to Management. Conduct refresher training whenever there are new POS features, system updates, or changes in procedures. Maintain the confidentiality and security of POS accounts, passwords, sales information, and other company data. Perform other related duties assigned by Management.

Job Requirements

• - Good knowledge of POS systems and basic computer operations
• - Strong communication and presentation skills
• - Patient and able to train employees with different levels of technical knowledge
• - Good problem-solving and troubleshooting skills
• - Detail-oriented, especially when handling transactions and reports
• - Good documentation and organizational skills
• - Ability to travel to branches when required