Data Entry Specialist

Connext; Angeles; On-site; PHP 180,000 - 300,000; Full time

Job summary

Connext seeks a detail-oriented Data Entry Specialist to support back-office operations. You will manage digital documents, perform data entry and verification, and coordinate with teams to resolve discrepancies.

Ideal candidates have experience in data entry, document management, or back-office processing, with proficiency in Excel/Sheets and CRM tools. Maintain confidentiality and follow established procedures.

Qualifications

• 1–2 years of data entry or back-office experience.
• Experience handling and organizing digital documents and records.
• Proficient in Excel/Google Sheets for encoding, sorting, filtering, tracking.
• Experience using CRM platforms, databases, or document management tools is a plus.
• Strong attention to detail and ability to spot errors or inconsistencies.
• Good communication skills for coordinating with teams and escalating concerns.
• Ability to handle high-volume repetitive tasks with accuracy and deadlines.
• Organized, dependable, adaptable, and eager to learn new systems.

Responsibilities

• Download, organize, rename, index, and maintain digital files and documents.
• Maintain an organized document management system for accuracy and accessibility.
• Perform data entry, updates, and verification across spreadsheets and databases.
• Consolidate, review, and cross-check data from multiple sources for accuracy.
• Assist in processing LOAs, including tracking and follow-ups.
• Review records to identify missing information and flag inconsistencies.
• Maintain trackers, logs, and reports using Excel or Google Sheets.
• Coordinate with internal teams to clarify information and resolve discrepancies.
• Identify and escalate system errors and incomplete records to the appropriate team.
• Handle confidential information in compliance with procedures.

Skills

Data entry

Attention to detail

Communication

Organization

CRM proficiency

Data validation

Tools

Microsoft Excel

Google Sheets

CRM platforms

Databases

Document management systems

Job description

We are looking for a detail-oriented Data Entry Specialist to support administrative and back-office operations. The role involves maintaining accurate records, organizing digital documents, processing data, validating information, and coordinating with internal teams to resolve discrepancies. The ideal candidate has experience in data entry, document management, records administration, or back-office processing. They should be comfortable working with Excel, handling high volumes of information, following established procedures, and maintaining accuracy and confidentiality.

Job Description:

• Download, organize, rename, index, and maintain digital files and supporting documents.
• Maintain an organized document management system to ensure records are accurate, complete, and easily accessible.
• Perform data entry, updates, and verification of information across spreadsheets, databases, and internal systems.
• Consolidate, review, and cross-check data from different sources to ensure accuracy and completeness.
• Assist in processing and monitoring Letters of Authorization (LOAs), including preparation, circulation, tracking, and follow-ups.
• Review transaction records and supporting documents, identify missing information, and flag inconsistencies.
• Maintain trackers, logs, and reports using Microsoft Excel or Google Sheets.
• Coordinate with internal teams and relevant stakeholders to clarify information and resolve data discrepancies.
• Identify and escape system errors, incomplete records, and other processing issues to the appropriate team members.
• Handle confidential information and ensure compliance with established documentation and data management procedures.

Preferred Backgrounds:

Applicants with experience in the following areas are encouraged to apply:

• Data Entry and Data Processing
• Document Management and Document Indexing
• Records Administration and Records Management
• Administrative and HR Support
• BPO Data Processing and Transaction Processing
• Customer Service with CRM and documentation responsibilities
• Report Preparation and Data Validation

Qualifications

• At least 1–2 years of experience in data entry, administrative support, document management, records administration, or back-office operations.
• Experience handling, organizing, and maintaining digital documents and electronic records.
• Proficient in Microsoft Excel and/or Google Sheets, particularly data encoding, sorting, filtering, tracking, and data consolidation.
• Experience using CRM platforms, databases, document management systems, or other internal processing tools is an advantage.
• Strong attention to detail and ability to identify errors or inconsistencies in records.
• Good communication skills, particularly when coordinating with internal teams and escalating concerns.
• Ability to manage repetitive, high-volume tasks while maintaining accuracy and meeting deadlines.
• Organized, dependable, adaptable, and willing to learn new systems and processes.