A leading workforce optimization company in the Philippines is seeking a Workforce Analyst. The ideal candidate will be responsible for managing workforce operations, preparing work schedules, and ensuring efficient staffing and resource utilization. Candidates should possess a relevant bachelor's degree and have at least one year of experience in workforce management, particularly within the BPO sector. Strong analytical skills and proficiency in tools like Google Spreadsheet and Excel are essential for this role.
Qualifications
1 year of experience in a relevant position is required.
Solid knowledge of workforce management in BPO.
Ability to analyze data in a structured manner.
Responsibilities
Responsible for day-to-day operations reporting.
Prepare work schedules and maintain staff rosters.
Coordinate with teams to forecast staffing needs.
Skills
Workforce management knowledge
Data analysis skills
Google Spreadsheet and Excel proficiency
Critical thinking
Attention to detail
Education
Bachelor Degree in relevant field
Tools
Google Spreadsheet
Excel
Job description
A leading workforce optimization company in the Philippines is seeking a Workforce Analyst. The ideal candidate will be responsible for managing workforce operations, preparing work schedules, and ensuring efficient staffing and resource utilization. Candidates should possess a relevant bachelor's degree and have at least one year of experience in workforce management, particularly within the BPO sector. Strong analytical skills and proficiency in tools like Google Spreadsheet and Excel are essential for this role.