Data-Driven MIS Analyst: Dashboards, Insights & Automation

Ubiquity; Manila; On-site; PHP 480,000 - 720,000; Full time

Job summary

Ubiquity is seeking an MIS Analyst in Manila to transform data into actionable insights. You will develop and maintain dashboards and reports, ensure data integrity, and partner with cross-functional teams to deliver KPI-driven insights across the business.

The role focuses on automating reporting processes, building scalable data visualizations, and supporting management with timely, data-driven decisions. Day to day, you’ll translate complex data into clear narratives.

Qualifications

• 1–3 years of experience in data analysis and handling large data sets.
• Experience in extracting data from CMS and other reporting platforms.
• Strong data analytics and ability to create reports.
• Experience in automating manual reports to reduce cycle time and defects.

Responsibilities

• Develop and distribute ContactCenter reporting.
• Modify and update scorecards, dashboards, and productivity reports.
• Ensure data integrity and accuracy of reporting requirements.
• Collaborate with Workforce and senior/site leaders to adjust reporting.
• Analyze data to provide business insights and performance metrics.
• Manage end-to-end lifecycle of dashboards and reports.
• Lead UAT, troubleshooting, and resolution for reporting tools.
• Design and implement macros to automate reports.

Skills

Data analysis

Excel

SQL

Power BI

Tableau

Qlik

CMS data extraction

VBA

Macros

Google Sheets

Cross-functional collaboration

Communication

Data storytelling

Tools

CMS

Pivot charts

Google Sheets

Tableau

Qlik

Power BI

Job description

Ubiquity is seeking an MIS Analyst in Manila to transform data into actionable insights. You will develop and maintain dashboards and reports, ensure data integrity, and partner with cross-functional teams to deliver KPI-driven insights across the business.

The role focuses on automating reporting processes, building scalable data visualizations, and supporting management with timely, data-driven decisions. Day to day, you’ll translate complex data into clear narratives.