Data Center Operator

First Datacorp; Manila; On-site; PHP 391,000 - 614,000; Full time

Job summary

First Datacorp in Makati City is seeking a project-based Data Center Operations professional for a full onsite role. You will perform physical checks, monitor devices for alerts, and ensure the health and security of data center assets.

You will conduct daily health checks across data center, security, file server, network, and branch assets, generate reports, and investigate alerts per SOP, with readiness for 24/7 shifts. Familiarity with SolarWinds and ITSM tools is preferred.

Qualifications

• Bachelor's degree in IT or related field.
• 1–2 years in Data Center Operations.
• Willing to work 24/7 schedule.
• Experience with ITSM tools and SolarWinds.

Responsibilities

• Perform daily health checks of Data Center and related systems per defined schedules and produce status reports.
• Monitor performance and capacity of computer systems, including hardware, software, network, and environmental alerts.
• Monitor data center assets and data cabinets in branches for tracking information and run routine checks.
• Configure monitoring setups and manage endpoints in monitoring systems, adding or deleting as needed.
• Perform issue analysis and troubleshoot detected issues per SOP, with potential to shift left to ITOC.

Skills

Data Center Ops

Troubleshooting

ITSM Tools

Monitoring

Education

Bachelor's degree in IT

Tools

SolarWinds

Monitoring Tools

Job description

Job Description:

This is a project-based role with a full onsite work set up in Makati City.

Perform Data Center Operations such as physical checking of all devices to check if there are unusual alerts (amber, red blinking), temperature, humidity, fire alarm, ups and other assets inside the Data Center and UPS room.

Perform daily health checks of the following per defined schedules and produce status reports in the defined formats:

• Data Center


• Security


• File Server


• RPA Bot


• Test Call


• Network


• Meraki Bandwith (Branches)


• Apps/Web


• Job Tracker


• Windows Scheduled Tasks


• Windows Services


• System Utiliization

Monitor the performance and capacity of computer systems (including hardware, software, network and telephony connectivity, telco provider and environmental alerts or malfunctions) using a variety of tools to ensure efficient performance. This includes main (data center and other pertinent areas) and branch offices (data cabinet and other devices), disaster recovery facility, and cloud-hosted systems.

Monitor system availability and performance of local and regional core and digital applications, including the components such as but not limited to SQL jobs, task schedulers, APIs, alerts, windows services.

Monitor all data center assets and data cabinets in branches for tracking information.

Configure monitoring setup of computer systems and components, including addition and deletion of managed endpoints in monitoring systems.

Perform daily health checks as per defined schedules and produce status reports in the defined formats.

Perform issue analysis and troubleshooting of detected issues and alerts, following the standard operating procedures provided by the higher level of support (with possibility to shift left to ITOC).

Minimum Qualifications

• With bachelor's degree in IT or any related course


• at least 1-2 years experience in Data Center Operations


• can work in a 24/7 schedule


• Easily adaptable and can work under pressure


• Familiar with monitoring tools such as but not limited to SolarWinds


• With Background or experience in using ITSM tools

Requirements: