Data Center Operations Assistant Manager

BPO International, Inc.; Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

BPO International, Inc. invites applications for the Assistant Manager - Data Center Operations to help ensure reliable and efficient operation of mission-critical data center facilities in Metro Manila. You will work with the Sr.

Manager to execute operational strategies, oversee teams and vendors, and drive continuous improvements in infrastructure and facilities management. The role requires 6–8 years in data center operations, a related bachelor’s degree, and strong technical and supervisory

Qualifications

• Bachelor’s degree in engineering, Computer Science, Facilities Management, or a related field.
• 6–8 years of experience in mission-critical data center or facilities operations.
• Experience supervising technical teams in a data center or critical infrastructure environment.
• Strong understanding of mechanical and electrical systems including HVAC, UPS, generators, CRAC/CRAH units, and power distribution systems.
• Familiarity with data center operational metrics and performance monitoring.
• Experience working with DCIM platforms, monitoring systems, etc.
• Knowledge of incident management, change management, and maintenance management frameworks (e.g., ITIL).
• Strong problem-solving, coordination, and communication skills.
• Certifications such as CDCP, CDCS, Uptime Institute ATS/ATS+, or similar are an advantage.
• Amenable to work onsite in Caloocan (Bagumbong).

Responsibilities

• Oversee operational teams and vendors to maintain high service availability.
• Enforce policies and procedures for data center operations.
• Drive continuous improvements across data center infrastructure and facilities management.

Skills

Team supervision

Operational excellence

Communication

Problem solving

Coordination

ITIL familiarity

Education

Bachelor’s degree in engineering or related field

Tools

DCIM platforms

Monitoring systems

Job description

The Assistant Manager - Data Center Operations supports the reliable, efficient, and safe operation of the company’s mission-critical data center facilities. This role works closely with the Sr. Manager - Data Center Operations to execute operational strategies, enforce policies and procedures, and ensure daily activities meet the organization’s performance, availability, and sustainability objectives. The Assistant Manager will oversee operational teams and vendors to maintain high service availability, ensure compliance with operational standards, and drive continuous improvements across data center infrastructure and facilities management.

Qualifications:

• Bachelor’s degree in engineering, Computer Science, Facilities Management, or a related field.
• 6–8 years of experience in mission-critical data center or facilities operations.
• Experience supervising technical teams in a data center or critical infrastructure environment.
• Strong understanding of mechanical and electrical systems including HVAC, UPS, generators, CRAC/CRAH units, and power distribution systems.
• Familiarity with data center operational metrics and performance monitoring.
• Experience working with DCIM platforms, monitoring systems, etc.
• Knowledge of incident management, change management, and maintenance management frameworks (e.g., ITIL).
• Strong problem-solving, coordination, and communication skills.
• Certifications such as CDCP, CDCS, Uptime Institute ATS/ATS+, or similar are an advantage.
• Amenable to work onsite in Caloocan (Bagumbong)