Data Analyst, People Technology

Tap Growth ai; Manila; On-site; PHP 500,000 - 800,000; Full time

Job summary

Ubiquity is seeking a Data Analyst, People Technology to lead HR data quality, RCA, and reporting with strong SQL.

You’ll bridge HR operations and IT, collaborate across teams, and help safeguard data lineage across enterprise HCM platforms.

Join a cross-functional environment that values accuracy, analytical thinking, and clear communication.

Qualifications

• 3+ years of experience in HR analytics, technical data analysis, or IT process analysis.
• Bachelor’s degree in Computer Science, Information Technology, Business Analytics, or a related field.
• Strong SQL proficiency.
• Hands-on experience in Root Cause Analysis, IT Problem Management, or technical systems troubleshooting.
• Working knowledge of enterprise HCM applications, cloud architectures, and IT service management concepts (ITIL).
• Meticulous attention to detail regarding sensitive data with strong written and verbal communication.

Responsibilities

• Perform deep-dive Root Cause Analysis on recurring database anomalies, system failures, and data pipeline disruptions in enterprise HCM platforms to establish permanent, long-term preventive solutions.
• Write, optimize, and execute complex SQL queries to inspect raw database tables, validate schema structures, trace data lineage, and troubleshoot complex data issues.
• Perform routine data quality audits, analyze incident trends, and execute risk assessments across HR systems to mitigate operational risks, prevent data corruption, and ensure compliance with process specifications.
• Design, build, optimize, and maintain standard operational reports, key metric dashboards, and executive summaries to support strategic HR decision-making.
• Act as the primary liaison between HR operational units, HR IT teams, software developers, and external vendors to translate operational needs into technical database requirements and communicate status updates effectively.
• Prepare post-incident reports, maintain HR system process documentation, and develop a centralized knowledge base for system workflows and technical troubleshooting guides.

Skills

SQL proficiency

Root Cause Analysis

ITIL Knowledge

HR analytics

Data quality audits

Data governance

Education

Bachelor’s degree in Computer Science, Information Technology, Business Analytics, or a related field

Tools

SQL

Job description

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As aData Analyst, People Technology,you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

Thisposition requires strong SQL proficiency to lead database-level qualityassurance, incident investigation, and reporting across our HR platforms.Bridging HR operations and IT, this role applies Root Cause Analysis (RCA) andIT Problem Management techniques to eliminate system discrepancies, safeguarddata accuracy, and ensure reliable data lineage across enterprise HCMplatforms.

What You’ll Do:

• Database RCA & SystemIntegrity: Perform deep-dive Root Cause Analysis on recurring databaseanomalies, system failures, and data pipeline disruptions in enterprise HCMplatforms to establish permanent, long-term preventive solutions.
• SQL Querying & TechnicalDiagnostics: Write, optimize, and execute complex SQL queries to inspect rawdatabase tables, validate schema structures, trace data lineage, andtroubleshoot complex data issues.
• Quality Audits & RiskAssessment: Perform routine data quality audits, analyze incident trends, andexecute risk assessments across HR systems to mitigate operational risks,prevent data corruption, and ensure compliance with process specifications.
• HR Reporting & Analytics:Design, build, optimize, and maintain standard operational reports, key metricdashboards, and executive summaries to support strategic HR decision-making.
• Cross-FunctionalCollaboration: Act as the primary liaison between HR operational units, HR ITteams, software developers, and external vendors to translate operational needsinto technical database requirements and communicate status updates effectively.
• Process Documentation & Knowledge Base: Preparepost-incident reports, maintain HR system process documentation, and develop acentralized knowledge base for system workflows and technical troubleshootingguides
  

What We’re Looking For:

• SQL Proficiency: Proven trackrecord writing SQL queries for database investigation, data validation, schemainspection, and report creation.
• Technical Problem Solving:Hands-on experience in Root Cause Analysis, IT Problem Management, or technicalsystems troubleshooting.
• HR Systems & ITILKnowledge: Working knowledge of enterprise HCM applications, cloudarchitectures, and IT service management concepts (ITIL framework).
• Education & Experience:3+ years of experience in HR analytics, technical data analysis, or IT processanalysis. Bachelor’s degree in Computer Science, Information Technology,Business Analytics, or a related field.
• Soft Skills & Precision:Meticulous attention to detail regarding sensitive data paired with strongwritten and verbal communication skills to effectively bridge technical andnon-technical stakeholders.

Why Join Us?

Head: Access to career development programs that help you grow professionally and personally.

Heart: Be part of a people-first culture that values your contributions and supports your aspirations.

Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we’re more than a workplace—we’re a community that’s invested in your success. If you’re ready to make an impact and grow with us, experience how we bring Head, Heart, and Hustle to life every day.