Data Analyst, People Technology

Ubiquity; Bacolod; On-site; PHP 480,000 - 720,000; Full time

Job summary

Ubiquity seeks a Data Analyst in People Technology to ensure data integrity across HR platforms. You will perform database-level QA, investigate incidents, and generate dashboards and reports for HR leadership.

Ideal candidates have strong SQL skills, experience with RCA and ITIL concepts, and a track record in HR data analytics. Bachelor's degree in CS/IT/Analytics and 3+ years of relevant experience are preferred.

Qualifications

• SQL proficiency in database investigation, data validation, schema inspection, and reporting.
• Hands-on Root Cause Analysis and ITIL-based problem management experience.
• Knowledge of enterprise HR systems, cloud architectures, and data governance concepts.
• Bachelor's degree in CS/IT/Business Analytics or related field with 3+ years of HR analytics or IT process analysis.
• Strong written and verbal communication to bridge technical and non-technical stakeholders.

Responsibilities

• Perform database RCA & system integrity work to prevent data discrepancies across HR platforms.
• Write, optimize, and execute SQL queries to inspect tables, validate schemas, and trace data lineage.
• Conduct data quality audits and risk assessments of HR systems to mitigate data risks.
• Design and maintain HR reports, dashboards, and executive summaries for decision-making.
• Collaborate with HR, IT, developers, and external vendors to translate needs into database requirements.

Skills

SQL proficiency

Root Cause Analysis

ITIL knowledge

HR systems

Data analytics

Communication

Education

Bachelor's degree (CS/IT/Analytics)

Job description

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy - it's the foundation of who we are and what we do. As a Data Analyst, People Technology ,you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

This position requires strong SQL proficiency to lead database-level quality assurance, incident investigation, and reporting across our HR platforms. Bridging HR operations and IT, this role applies Root Cause Analysis (RCA) and IT Problem Management techniques to eliminate system discrepancies, safeguard data accuracy, and ensure reliable data lineage across enterprise HCM platforms.

What You'll Do:

• Database RCA & System Integrity: Perform deep-dive Root Cause Analysis on recurring database anomalies, system failures, and data pipeline disruptions in enterprise HCM platforms to establish permanent, long-term preventive solutions.
• SQL Querying & Technical Diagnostics: Write, optimize, and execute complex SQL queries to inspect raw database tables, validate schema structures, trace data lineage, and troubleshoot complex data issues.
• Quality Audits & Risk Assessment: Perform routine data quality audits, analyze incident trends, and execute risk assessments across HR systems to mitigate operational risks, prevent data corruption, and ensure compliance with process specifications.
• HR Reporting & Analytics: Design, build, optimize, and maintain standard operational reports, key metric dashboards, and executive summaries to support strategic HR decision-making.
• Cross-Functional Collaboration: Act as the primary liaison between HR operational units, HR IT teams, software developers, and external vendors to translate operational needs into technical database requirements and communicate status updates effectively.
• Process Documentation & Knowledge Base: Prepare post-incident reports, maintain HR system process documentation, and develop a centralized knowledge base for system workflows and technical troubleshooting guides

What We're Looking For:

• SQL Proficiency: Proven track record writing SQL queries for database investigation, data validation, schema inspection, and report creation.
• Technical Problem Solving: Hands-on experience in Root Cause Analysis, IT Problem Management, or technical systems troubleshooting.
• HR Systems & ITIL Knowledge: Working knowledge of enterprise HCM applications, cloud architectures, and IT service management concepts (ITIL framework).
• Education & Experience: 3+ years of experience in HR analytics, technical data analysis, or IT process analysis. Bachelor's degree in Computer Science, Information Technology, Business Analytics, or a related field.
• Soft Skills & Precision: Meticulous attention to detail regarding sensitive data paired with strong written and verbal communication skills to effectively bridge technical and non-technical stakeholders.

Why Join Us?

At Ubiquity, we're more than a workplace - we're a community that's invested in your success.

Head

Access to career development programs that help you grow professionally and personally.

Heart

Be part of a people-first culture that values your contributions and supports your aspirations.

Hustle

Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.