Data Analyst

Uniting Holding; Philippines; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

HMO on Day 1

Pro-rated leaves

Savings Plan

Retirement Plan

Fixed night shift

Job summary

Uniting Holding in the Philippines is seeking a diligent back-office associate to track and record shipments, clear status updates each shift, and maintain accurate CRM records through routine phone verifications with delivery providers.

You should have good oral and written communication, a 2-year course, and at least 6 months in a call center or back-office role. This position offers a fixed night shift and day-one benefits including HMO and pro-rated leaves.

Qualifications

• Good oral and written communication skills.
• Graduate of any 2 year course.
• At least 6 months experience in back office/call center operations.

Responsibilities

• Track and record shipments.
• Clear status of shipments each shift.
• Update shipment status in CRM via calls to delivery providers.
• Complete shipment details in CRM with call verification.
• Escalate issues and incomplete records to the client.

Skills

Communication skills

Education

Two-year course graduate

Job description

Why join us?

• Benefits on Day 1 (HMO and Pro-rated leaves)
• Savings Plan
• Retirement Plan
• Fixed night shift
• Great Working Environment

Duties and Responsibilities:

• Tracking and recording of shipments.
• Clearing out all status of shipment during current shift.
• Update the status of shipment through CRM used
• Complete the details on CRM system of all shipments through call verification from delivery providers.
• Escalate issues and incomplete records to client.

Qualifications:

• Good oral & written communication skills
• Graduate of any 2 year course
• At least 6 months experience in back office/ inbound or outbound in call center