D365 CRM Solutions Analyst: Bridging Business & Tech
SID Global Solutions
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Job summary
SID Global Solutions is seeking a CRM Solutions Analyst to understand business requirements and craft functional specifications aligned with Solutions Architecture. The role focuses on translating requirements into Microsoft Dynamics 365 builds and related integrations, while producing thorough design documents and facilitating stakeholder reviews.
The candidate will drive fit-gap analyses, support testing phases (UAT/SIT), and collaborate with cross-functional teams to ensure successful
Qualifications
- Proven experience leading analysis, design and implementation of complex enterprise systems.
- Able to elicit, analyze and translate business requirements into scalable tech solutions.
- Experience with end-to-end system integration patterns and API design principles.
- Strong documentation skills: functional/technical specs, SDDs, IDDs and data mappings.
Responsibilities
- Translate requirements into how to build in D365 and the surrounding system.
- Create functional and solution design documents.
- Conduct fit-gap analyses and propose workable alternatives.
- Collaborate with developers to resolve defects from testing and UAT.
- Demo proposed or delivered solutions to project stakeholders.
- Assist in developing test cases, plans and data; support deployment readiness.
Skills
Tools
Job description
SID Global Solutions is seeking a CRM Solutions Analyst to understand business requirements and craft functional specifications aligned with Solutions Architecture. The role focuses on translating requirements into Microsoft Dynamics 365 builds and related integrations, while producing thorough design documents and facilitating stakeholder reviews.
The candidate will drive fit-gap analyses, support testing phases (UAT/SIT), and collaborate with cross-functional teams to ensure successful
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