Cvent Events Operations Specialist (Hybrid)

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 450,000 - 750,000; Full time

Benefits offered by this job

Hybrid working set-up

A global, purpose-driven company with

A culture of innovation and teamwork

Learning and development tailored to你的

Attractive benefits

Job summary

Ivoclar is seeking an Events Operations Coordinator (CVent) to manage global registration processes, event websites, and attendee journeys. You’ll collaborate with the Exhibitions & Events team to ensure smooth execution across multiple events and regions.

The role requires hands-on Cvent experience, strong Excel skills, and a data-driven mindset, with fluency in English and the ability to work in a fast-paced, hybrid setup.

Qualifications

• Minimum 3 years hands-on experience with Cvent in event registration/operations or event technology.
• Experience managing registration for multiple concurrent events in an international business environment.
• Strong knowledge of Cvent Registration, OnArrival, Attendee Hub, Surveys, Email Communications and Integrations.
• Advanced Microsoft Excel skills.
• Fluent written and spoken English.
• Attention to data quality and participant experience; organized and proactive.
• Degree or equivalent in Event Management, Marketing or Business Admin with tech affinity.

Responsibilities

• Manage and oversee Cvent registration processes for global events across Ivoclar business units.
• Build, configure, test, and maintain event websites, registration forms, ticketing, agendas, and attendee journeys.
• Support registration operations for meetings, congresses, trade fairs, and events of varying sizes.
• Partner with the Exhibitions & Events team to ensure smooth event execution.
• Coordinate event communications, invitations, confirmations, reminders, and follow-ups.
• Provide participant support for registrations, changes, cancellations, and technical issues.
• Support attendee management, check-in, badging, QR scanning, and issue resolution.
• Maintain accurate participant data and ensure data integrity.
• Prepare reports, dashboards, participant analytics, and event performance insights.
• Support data synchronization and reporting between Cvent and Salesforce.
• Maintain global standards, templates, and best practices for Cvent processes.
• Ensure compliance with governance requirements, internal policies, and GDPR regulations.
• Manage user access, roles, and permissions within Cvent.
• Provide Cvent training, onboarding, and user support.
• Develop and maintain process documentation, guides, and templates.
• Identify and implement process, automation, reporting, and user experience improvements.
• Provide administrative and project coordination support for Global Marketing Communications.
• Assist with marketing operations, asset management, CVM activities, and travel coordination.

Skills

Attention to detail

Organizational skills

Stakeholder management

Communication skills

Multitasking

Problem solving

Education

Degree or related field in Event Management, Marketing, or Business Admin

Tools

Cvent

Cvent OnArrival

Cvent Attendee Hub

Cvent Surveys

Cvent Email Communications

Cvent Integration with Salesforce

Salesforce

Microsoft Excel

Job description

Ivoclar is seeking an Events Operations Coordinator (CVent) to manage global registration processes, event websites, and attendee journeys. You’ll collaborate with the Exhibitions & Events team to ensure smooth execution across multiple events and regions.

The role requires hands-on Cvent experience, strong Excel skills, and a data-driven mindset, with fluency in English and the ability to work in a fast-paced, hybrid setup.