Cvent & Data-Driven Event Operations Specialist

Kroll; Hinoba-an; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Kroll is seeking a highly organized Event Operations and Administration professional to support its global events program. You will own Cvent administration, manage Salesforce dashboards, and oversee SharePoint hubs, driving data integrity, process standardization, and scalable templates across the event lifecycle.

Working with the Events and Marketing teams, you will build self-service resources, enhance reporting frameworks, and partner with stakeholders to ensure accurate, timely post-event

Qualifications

• Experience administering an event technology platform (Cvent preferred).
• Experience with Salesforce reporting, dashboards, or campaign management is highly desirable.
• Familiarity with SharePoint site creation, content management, and governance is an advantage.
• Experience in events, marketing operations, event technology, or a related function.
• Strong analytical skills, with experience managing event data, reporting, and performance metrics.
• Excellent organizational and project management skills, with the ability to manage multiple projects, deadlines, and competing priorities.

Responsibilities

• Own Cvent administration and platform ownership, ensuring best practices and firmwide adoption.
• Coordinate central Cvent processes, provide training, troubleshooting, and user guidance.
• Maintain event templates, registration forms, attendee journeys, communications, and configurations.
• Ensure accurate event ownership, unit allocation, categorization, assignments, approvals, and reporting structures.
• Manage approvals, monitor data quality, and ensure timely event closure and reporting.
• Develop and maintain training materials, FAQs, and internal resources; support migration and post-event reporting in Monday.com during transition to Cvent.
• Create and enhance Salesforce dashboards for hosted, sponsored, and flagship events; collaborate with Salesforce team to improve data visualization.
• Develop and rollout event SharePoint hubs, templates, governance requirements, and content structures; ensure hub resources and reporting tools are up to date.
• Drive continuous improvement of event resources, templates, SOPs, planning tools, checklists, governance standards, and best practices.
• Support post-event reporting, reconciliation, documentation, and follow-up activities; provide flexible support during peak events.

Skills

Event operations

Data governance

Analytical skills

Project management

Stakeholder management

Communication

Tools

Cvent

Salesforce dashboards

SharePoint

Job description

Kroll is seeking a highly organized Event Operations and Administration professional to support its global events program. You will own Cvent administration, manage Salesforce dashboards, and oversee SharePoint hubs, driving data integrity, process standardization, and scalable templates across the event lifecycle.

Working with the Events and Marketing teams, you will build self-service resources, enhance reporting frameworks, and partner with stakeholders to ensure accurate, timely post-event