Hybrid Events Coordinator & Registration Support

LexisNexis Risk Solutions; Manila; On-site; PHP 290,000 - 424,000; Full time

Job summary

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose guides our actions and we value equal opportunity and accessible hiring practices across all roles.

The role supports administrative and coordination needs for F‑2‑F / virtual / hybrid events, assists the event team with routine tasks, and ensures accurate, consistent materials and data

Qualifications

• Bachelor's degree required.
• Experience in event support or customer service.
• Ability to follow set instructions and processes.
• Proactive in seeking information to provide accurate responses to customers.
• Strong communication and active listening skills.

Responsibilities

• Provide event support to all inbound queries.
• Handle inbound calls, emails, chat and social media inquiries for RX Events.
• Respond to attendee and exhibitor questions regarding registration and show info.
• Assist with registration and exhibitor/visitor needs.
• Read and respond to emails for RX Shows daily.
• Support exhibitor portals and visitor registration.
• Communicate clearly, concisely, and politely with customers.
• Identify process inefficiencies and escalate to CRM with improvement suggestions.

Skills

Event support

Customer service

Communication skills

Education

Bachelor's degree

Tools

CRM software

Exhibitor portals

Job description

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose guides our actions and we value equal opportunity and accessible hiring practices across all roles.

The role supports administrative and coordination needs for F‑2‑F / virtual / hybrid events, assists the event team with routine tasks, and ensures accurate, consistent materials and data