Customer Care Specialist — Onsite (Metro Manila)

Sapient Global Services; Quezon City; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Salary up to 25K + Monthly Commissions

HMO coverage for you + 2 dependents

Incentives and signing bonuses

Life Insurance & Retirement Plan

Free coffee & biscuits

Job summary

A growing customer service company in Metro Manila is seeking Customer Service Representatives. The role includes handling customer concerns, resolving issues, and processing orders. High school graduates or ALS passers are encouraged to apply. The position offers a salary of up to ₱25,000 plus monthly commissions, career growth opportunities, and HMO coverage. No prior experience is required; training will be provided.

Qualifications

• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila.

Responsibilities

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates.

Skills

Good communication skills

Problem-solving skills

Education

High school graduate or ALS passer

Job description

A growing customer service company in Metro Manila is seeking Customer Service Representatives. The role includes handling customer concerns, resolving issues, and processing orders. High school graduates or ALS passers are encouraged to apply. The position offers a salary of up to ₱25,000 plus monthly commissions, career growth opportunities, and HMO coverage. No prior experience is required; training will be provided.