CSR Specialist — Growth, Commissions, Flexible Shifts

Sapient Global Services; Valenzuela; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Salary up to 25K + Monthly Commissions

Career growth opportunities

Free coffee & biscuits

Incentives and signing bonuses

Job summary

A growing customer service company in Metro Manila is looking for Call Center Agents to join their team. This role involves handling customer concerns and processing orders efficiently, providing support through voice and non-voice channels. Ideal candidates are high school graduates with strong communication skills. The position offers a competitive salary of up to ₱25,000 plus monthly commissions, along with career growth opportunities and incentives. The company values your development and offers a supportive work environment.

Qualifications

• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila.
• Open to fresh graduates and career shifters.

Responsibilities

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates with accuracy.
• Hit key performance targets in customer satisfaction and efficiency.

Skills

Good communication skills

Problem-solving skills

Education

High school graduate or ALS passer

Job description

A growing customer service company in Metro Manila is looking for Call Center Agents to join their team. This role involves handling customer concerns and processing orders efficiently, providing support through voice and non-voice channels. Ideal candidates are high school graduates with strong communication skills. The position offers a competitive salary of up to ₱25,000 plus monthly commissions, along with career growth opportunities and incentives. The company values your development and offers a supportive work environment.