CSR Specialist - No Experience Needed, Training Provided

Neksjob Philippines; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Comprehensive training and support

Competitive salary with international account premium

Job summary

A recruitment agency is seeking motivated individuals for a Customer Service role in Cebu City. This full-time position requires no prior BPO experience, making it ideal for fresh graduates. Responsibilities include handling customer inquiries via phone, email, or chat, resolving concerns, and providing accurate service. The role offers a competitive salary with comprehensive training and support for successful candidates.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer Service

Problem Solving

English Language

Education

High school graduate or above

Job description

A recruitment agency is seeking motivated individuals for a Customer Service role in Cebu City. This full-time position requires no prior BPO experience, making it ideal for fresh graduates. Responsibilities include handling customer inquiries via phone, email, or chat, resolving concerns, and providing accurate service. The role offers a competitive salary with comprehensive training and support for successful candidates.