Customer Support Specialist (Onsite) – Ortigas | HMO

J-K Network Services; Pasig; On-site; PHP 200,880 - 223,200; Full time

Benefits offered by this job

Government Mandated Benefits

Sick Leave Credits

Vacation Leave Credits

13th Month Pay

HMO

Job summary

A leading BPO service provider in the Philippines is seeking a Customer Support Officer to assist customers with inquiries and provide outstanding service. Candidates must have a Bachelor's degree and experience in customer service is a plus. The position requires strong communication skills and the ability to troubleshoot effectively. The salary offered ranges from Php18,000 to Php20,000, and the work schedule is dayshift/midshift. Interested applicants should be available for interviews and can start as soon as possible.

Qualifications

• Open for fresh graduates, undergraduates, and senior high school graduates.
• Experience in customer service is an advantage.
• Amenable to attend interviews.

Responsibilities

• Respond to customer inquiries regarding products and services with accuracy and professionalism.
• Process customer transactions and orders efficiently.
• Maintain and update customer records accurately.
• Troubleshoot and resolve customer concerns promptly.
• Perform additional duties as assigned by the supervisor.

Skills

Customer service

Communication skills

Problem-solving

Education

Bachelor's degree

Job description

A leading BPO service provider in the Philippines is seeking a Customer Support Officer to assist customers with inquiries and provide outstanding service. Candidates must have a Bachelor's degree and experience in customer service is a plus. The position requires strong communication skills and the ability to troubleshoot effectively. The salary offered ranges from Php18,000 to Php20,000, and the work schedule is dayshift/midshift. Interested applicants should be available for interviews and can start as soon as possible.