Customer Support Specialist — Onsite Davao, Flexible Shifts

Work Avenue and Business Solutions Incorporated; Davao City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Work Avenue and Business Solutions Incorporated in Davao is seeking Customer Support Associates to join our growing team. If you have at least 6 months of BPO or call center experience and enjoy helping customers, this opportunity may be for you.

As a Customer Support Associate, you will handle inquiries via calls and other channels, provide accurate information, and keep interactions professional and courteous.

Qualifications

• 6 months of BPO or call center experience.
• High School, Senior High School, or college graduate.
• Good verbal and written communication skills.
• Customer-focused and willing to work in a fast-paced environment.
• Willing to work onsite in Davao City.
• Willing to work shifting schedules, weekends, and holidays.

Responsibilities

• Handle customer inquiries through calls and other communication channels.
• Provide accurate information and appropriate solutions.
• Assist with customer requests and concerns.
• Maintain professional and courteous interactions.
• Follow account procedures and quality standards.

Skills

Verbal communication

Written communication

Customer focus

Adaptability

Education

High School or higher

Job description

Work Avenue and Business Solutions Incorporated in Davao is seeking Customer Support Associates to join our growing team. If you have at least 6 months of BPO or call center experience and enjoy helping customers, this opportunity may be for you.

As a Customer Support Associate, you will handle inquiries via calls and other channels, provide accurate information, and keep interactions professional and courteous.