Junior Customer Support Specialist

Lexie; Muntinlupa; On-site; PHP 223,200 - 279,000; Full time

Job summary

A staffing and consulting firm in Muntinlupa is seeking individuals for an on-site customer service role. The position does not require prior experience and is ideal for candidates with a High School Diploma or equivalent. As a customer service representative, you will handle inbound calls, provide support, resolve issues, and document interactions. Strong English proficiency and excellent interpersonal skills are essential. This full-time position offers an opportunity to enhance your customer service capabilities.

Qualifications

• High School Diploma or equivalent required.
• 0–2 years of relevant experience.
• Experience in back office support is a plus.

Responsibilities

• Handle incoming calls and address customer inquiries.
• Provide exceptional customer service and support.
• Resolve customer issues through effective problem-solving techniques.
• Document customer interactions accurately in the system.
• Collaborate with team members to enhance customer experience.

Skills

Proficient in English language

Strong customer service skills

Effective problem-solving abilities

Excellent interpersonal and communication skills

Education

High School Diploma or equivalent

Job description

A staffing and consulting firm in Muntinlupa is seeking individuals for an on-site customer service role. The position does not require prior experience and is ideal for candidates with a High School Diploma or equivalent. As a customer service representative, you will handle inbound calls, provide support, resolve issues, and document interactions. Strong English proficiency and excellent interpersonal skills are essential. This full-time position offers an opportunity to enhance your customer service capabilities.