Online Customer Service Rep — Inbound/Outbound Support

Crescendo Staffing and Business Consulting Inc.; Quezon City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Job Training

Job summary

A staffing and consulting firm in Quezon City seeks a full-time employee to manage customer interactions via calls, emails, and chats. Candidates with a Bachelor’s degree are preferred, but no prior experience is required. Responsibilities include ensuring customer satisfaction through efficient communication. The role offers benefits like a performance bonus and government mandated benefits. This opportunity is ideal for someone eager to start a career in customer service.

Qualifications

• High level of customer service skills.
• Ability to manage communication across multiple channels.

Responsibilities

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency.
• Identify and address customer needs, with a goal of total satisfaction.

Education

Bachelor's Degree

Job description

A staffing and consulting firm in Quezon City seeks a full-time employee to manage customer interactions via calls, emails, and chats. Candidates with a Bachelor’s degree are preferred, but no prior experience is required. Responsibilities include ensuring customer satisfaction through efficient communication. The role offers benefits like a performance bonus and government mandated benefits. This opportunity is ideal for someone eager to start a career in customer service.