Customer Support Specialist - Impact & Growth

ResultsCX; Montalban; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Paid training

Healthcare benefits

Paid time off

Job summary

ResultsCX in Pasig is hiring a Customer Service Representative to deliver high-quality support via phone, email, and chat for US-brand clients. You will guide customers with clear solutions, resolve issues empathetically, and navigate multiple systems with accuracy.

The role emphasizes strong communication, a growth mindset, and willingness to work onsite on shifting schedules. No prior contact center experience is required, as training and career development are provided.

Qualifications

• Legal working age with a high school or senior high diploma.
• Strong communication and typing skills (minimum 35 WPM).
• Basic computer navigation skills.
• Willingness to work onsite and on shifting schedules.
• No prior contact center experience required.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear, effective guidance and solutions to customer inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with confidence and accuracy.

Skills

Strong communication

Typing 35 WPM

Education

High school diploma

Job description

ResultsCX in Pasig is hiring a Customer Service Representative to deliver high-quality support via phone, email, and chat for US-brand clients. You will guide customers with clear solutions, resolve issues empathetically, and navigate multiple systems with accuracy.

The role emphasizes strong communication, a growth mindset, and willingness to work onsite on shifting schedules. No prior contact center experience is required, as training and career development are provided.