Customer Support Specialist – E‑Commerce Growth & Training

GAINSTRONG TALENT SOLUTIONS CORP.; Makati; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

E-Commerce account

Competitive benefits

Training and career development

Career growth opportunities

Job summary

GAINSTRONG TALENT SOLUTIONS CORP. is seeking an experienced Customer Support Specialist to join our E-Commerce Account in Makati. You will handle inquiries via voice and other channels and provide problem-solving support.

The role requires 1–3 years BPO/Contact Center experience, strong verbal and written communication skills, and willingness to work on-site and on a shifting schedule. Training and career development opportunities are provided to help you grow.

Qualifications

• At least High School or Senior High School Graduate.
• College graduates are welcome to apply.
• More than 1 year to 3 years of BPO/Contact Center experience.
• Excellent verbal and written communication skills.
• Strong customer service and problem-solving skills.
• Willing to work on-site and on a shifting schedule.

Responsibilities

• Handle customer inquiries through voice or other support channels.
• Provide customer service and problem-solving support.

Skills

BPO experience

Customer service

Verbal communication

Written communication

Problem-solving

Education

High School diploma

College graduate welcome

Job description

GAINSTRONG TALENT SOLUTIONS CORP. is seeking an experienced Customer Support Specialist to join our E-Commerce Account in Makati. You will handle inquiries via voice and other channels and provide problem-solving support.

The role requires 1–3 years BPO/Contact Center experience, strong verbal and written communication skills, and willingness to work on-site and on a shifting schedule. Training and career development opportunities are provided to help you grow.