Customer Support Specialist — Dynamic Call Center

Neksjob Philippines; Mandaluyong; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Opportunity for career growth

Job summary

A recruitment agency is seeking a Call Center Representative in Mandaluyong, Philippines, where no prior experience is required. The role involves handling inbound and outbound calls, assisting customers with inquiries, and delivering exceptional service in English. Candidates should be high school graduates with a positive attitude and proficiency in English. Benefits include a competitive salary, comprehensive training, and opportunities for career growth. Join our dynamic international account team today!

Qualifications

• High school diploma or equivalent is required.
• A positive attitude and customer-focused mindset are essential.
• Experience in customer service is an advantage.
• Basic computer skills and willingness to learn new systems.

Responsibilities

• Manage customer calls through phone, email, or chat channels.
• Provide accurate product/service information to international clients.
• Efficiently resolve customer issues and inquiries.
• Keep detailed records of customer interactions.

Skills

Customer service orientation

Positive attitude

Basic computer skills

Proficiency in English

Education

High school graduate

Job description

A recruitment agency is seeking a Call Center Representative in Mandaluyong, Philippines, where no prior experience is required. The role involves handling inbound and outbound calls, assisting customers with inquiries, and delivering exceptional service in English. Candidates should be high school graduates with a positive attitude and proficiency in English. Benefits include a competitive salary, comprehensive training, and opportunities for career growth. Join our dynamic international account team today!