Customer Support Specialist — Dynamic Call Center

Neksjob Philippines; Iloilo City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A recruitment agency in Iloilo City is seeking motivated individuals to join as Call Center Representatives. This role is entry-level, and experience is not required. Responsibilities include handling inbound/outbound calls, assisting customers, and providing exceptional service in English. Candidates should be high school graduates with customer-focused mindsets. Comprehensive training and support will be offered along with competitive salaries with an international account premium.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer Service

Problem Solving

English Language

Basic Computer Skills

Education

High school graduate or above

Job description

A recruitment agency in Iloilo City is seeking motivated individuals to join as Call Center Representatives. This role is entry-level, and experience is not required. Responsibilities include handling inbound/outbound calls, assisting customers, and providing exceptional service in English. Candidates should be high school graduates with customer-focused mindsets. Comprehensive training and support will be offered along with competitive salaries with an international account premium.