Customer Experience Specialist

Neksjob Philippines; Mandaluyong; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A leading recruitment firm is seeking Customer Service Representatives to join their international account team in Mandaluyong. This role involves handling inbound and outbound calls, providing exceptional service to clients, and assisting with various inquiries. Candidates should be high school graduates, have a positive attitude, and be proficient in English. Comprehensive training and a competitive salary are offered.

Qualifications

• Must have a high school diploma or equivalent.
• Positive attitude and customer-focused mindset required.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services.
• Resolve customer concerns efficiently.

Skills

Customer service skills

English language proficiency

Problem solving skills

Education

High school graduate or above

Job description

A leading recruitment firm is seeking Customer Service Representatives to join their international account team in Mandaluyong. This role involves handling inbound and outbound calls, providing exceptional service to clients, and assisting with various inquiries. Candidates should be high school graduates, have a positive attitude, and be proficient in English. Comprehensive training and a competitive salary are offered.