Customer Support Specialist — Dynamic Call Center

Neksjob Philippines; Baguio; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary with international account premium

Health benefits

Career growth opportunities

Comprehensive training and support

Job summary

A leading customer service firm in the Philippines is seeking motivated individuals to join their international account team. You will handle inbound and outbound calls with customers from various countries, providing exceptional service and assistance with inquiries in English. The ideal candidate is a high school graduate with excellent communication skills and a customer-focused mindset. This role offers a competitive salary, health benefits, and opportunities for career growth.

Qualifications

• High school graduate with excellent English communication abilities.
• Customer-focused with a positive attitude for effective service.
• Proficient in basic computer skills and quick to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Excellent English communication skills

Customer-focused mindset

Basic computer skills

Positive attitude

Education

High school graduate or above

Job description

A leading customer service firm in the Philippines is seeking motivated individuals to join their international account team. You will handle inbound and outbound calls with customers from various countries, providing exceptional service and assistance with inquiries in English. The ideal candidate is a high school graduate with excellent communication skills and a customer-focused mindset. This role offers a competitive salary, health benefits, and opportunities for career growth.